Sr BIT Engineer

Job Description

The Team
Over 45 years ago we changed the face of television, and we continue that today by building and delivering next-generation entertainment and technology solutions across the globe. Our innovations impact advertising, data management, information security, content creation and delivery, business operations, broadcasting and ultimately, the fan experience.

As an engineer at Turner, you will work at the intersection of art and science. You'll work for brands that inform and entertain the world including [adult swim], Bleacher Report, Boomerang, Cartoon Network, CNN, ELEAGUE, Great Big Story, HLN, iStreamPlanet, TBS, Turner Classic Movies (TCM), TNT, truTV and Turner Sports – which includes the NHL, NBA, NCAA March Madness, Major League Baseball and All Elite Wrestling (AEW). You'll be part of a company that enables community and belonging by creating content that connects with fans when, how and where they want it.

The Job

The Senior Broadcast & IT Systems Engineer requires an expert level of understanding as it pertains to technology and practices necessary to perform maintenance, installation in both studio and outside broadcast facilities in a fast-paced production environment. In-house production support of live and recorded programming requires a knowledge of broadcast and IT infrastructure including:

Technical spaces (control rooms, studios, terminal gear/equipment/central apparatus/distribution riser rooms and data centers)

Associated production systems (A/V and data routing, signal processing, encoders/encoding, feeds/edit systems, Highlights creation, media workflows, automation, server based ingest/playback, etc.)

An in-depth knowledge of IT and data networking is also necessary to work in an increasingly IP and IT centric broadcast/multimedia infrastructure.
*We operate in a 24/7 production environment.

The Day-to-Day

Collaborating with team members, clients and other support groups is required to troubleshoot and resolve issues with broadcast/multimedia systems and computers in our production environments

Coach or lead other teammates and is also depended on to provide recommendations to the leadership team

Provide facility-based support- however, there may be occasions requiring support of outside productions/events or to provide technical support to upgrade outside broadcast facilities

Turner BEST teams operate within an ITSM Service Management framework, supported by common processes around planning and managing changes

Adhering to our standard ITSM processes to minimize impact and deliver value to our customers; including documenting issues/requests and escalating as needed for problem management and resolution via our in-house service management system(s)

We expect our Senior BIT engineers to build good relationships amongst our client base and to provide excellent customer service

Night, weekend, and holiday work is necessary to meet the needs of our customers. In particular our NBA partners as they are building highlights of NBA games for immediate broadcast on TNT, NBAtv television, and NBA.com website. In addition, you will be supporting NHL partners as they are building highlights of NHL games for immediate broadcast on NHL on TNT television. You will also be supporting one of the biggest sporting events of the year, NCAA March Madness, in the same capacity.

The Essentials

2 or 4 year technical degree, preferably electronics or computer engineering (or equivalent education/experience/training)

Demonstrated knowledge of computer desktop hardware/applications and data networking

Typically 10 or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment.

Demonstrated experience with television and/or multimedia production workflows

Demonstrated familiarity with basic server, networking topology and operating systems (e.g., Windows, Unix, etc.)

Ability to work all shifts associated with 24x7x365 production environments (This position is a night-time shift working 6:00PM – 3:00AM each day, including holidays.)

Capable of lifting 50 lbs. and climbing ladders for equipment and cable installation assignments

Must be willing to be on call for coverage of critical technical systems

Ability to perform varied tasks, document systems and processes, adapt to changing priorities, and the ability to solve complex technical problems independently are essential to be successful in this position
Optional:

The ability to write code and script processes to automate repetitive tasks.

Working knowledge of StorNext

Jobcode: Reference SBJ-rono46-3-15-221-146-42 in your application.