Software Engineer
Disney
Remote / Virtual
The Job
Warner Bros. Entertainment Inc. seeks a Sr. Analyst, Admin Security for the Monetization & Workplace Tech: Provisioning & Account Admin department.
Position is responsible for providing company-wide support of provisioning/deprovisioning and Identity Management of user access (e.g., network/email, VPN/RSA, service accounts, privileged access, etc.). The role is also responsible for centralized provisioning/deprovisioning of certain applications that hold restricted data and must ensure that day-to-day operations are performed accurately and timely and are following WM Security and SOX policies. The role will also align and collaborate with our internal account administration provisioning controls & governance team to help enforce security standards as needed (e.g., remove & escalate improper provisioning, annual reset of service accounts, 90-day last login review, etc.). Lastly, this position will also be a backup to provide elevated white glove service to our VIP's and have to research, respond and act on situations that require support above and beyond core provisioning actions (e.g., escalations, expedite time sensitive requests, etc.).
The Daily
Provisioning/Deprovisioning and Identify Management:
• Network, email and O365 User Accounts
• Privileged access, user accounts, and service accounts to centrally provisioned applications
• RPII Application Provisioning
• Application security administration for companywide Sarbanes Oxley applications as well as others deemed critical or sensitive (Tier II applications
• Create new and maintain Active Directory groups
• Sensitive Fileshares (limited scope)
• Shared Mailboxes
• Extend User Access (for all non-employees)
• Service Accounts (including non-federated accounts)
• Manage mobile devices using ActiveSync
• Administer RSA tokens/licenses for employees and contractors
• Facilitate and perform Blended User Provisioning (system access across various business units within WarnerMedia)
• Perform ad hoc/ emergency offboards
• Enforce Separation of Duties Requirements by validating user account and documenting accesses in SOD tool
• Account Maintenance
• Provide 24x7 support to end-users and system users as required
Elevated White Glove Service:
• Respond to and action on SVIP requests
• Respond to and action on HR/Legal requests (e.g. request for info)
• Conduct follow ups and resolve aged ServiceNow tickets
• Guide users to self-service materials and education on current processes
Assist Provisioning Controls & Governance team:
• Assist in enforcing security standards activities such as removing and escalating improper provisioning
• Perform account and data governance activities such as annual reset of service account and maintenance of service account details (updating owners, passwords, and empty security groups)
• Assist in performing 90-day last login reports
The Essentials
• Minimum 3-5 years experience working in a customer service capacity
• Strong security background and familiarity with IT security principals
• Experience working on projects for multiple clients simultaneously
• Experience with and knowledge of security application technology preferred
• Proven documentation experience
• Past practice and implementation of process re-engineering efforts.
• General knowledge of SOX controls and processes.
• Undergraduate degree preferred.
• Proficiency with Microsoft Excel, Access, and Word, required
• Proficiency with Microsoft PowerPoint, SharePoint, and O365 preferred
• Experience with Microsoft Active Directory's Management Console (MMC/ADUC) preferred
• Experience with ServiceNow
• FTP, SFTP, SharePoint, Quest and Active Directory reporting tools preferred
• Experience with Quest is a plus
• PowerShell Scripting is a plus
• Experience with AWS Provisioning is a plus Experience with Unix operating systems and security preferred
• User Life-cycle Management
• Privileged Access Management
• Knowledge of technology, security, risk, and compliance best practices, preferably in the Identity and Access Management discipline.
• Knowledge of ServiceNow and reporting capabilities
• Familiarity with WorkDay and SAP Fieldglass
• Experience coordinating with multiple stakeholders to collect status updates
• Experience developing and maintaining daily, weekly and monthly status reports and dashboards
• Strong customer service focus and responsiveness
• Proficient decision-making and time management skills.
• Strong analytical skills, interpretive and evaluative skills
• Strong organizational and project management skills across multiple threads of work streams
• Outstanding documentation, presentation, and interpersonal skills
• Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients
• Ability to effectively communicate both verbally and in writing to all levels of management and staff
• Must be able to communicate effectively and tactfully with all levels of personnel, both in person and on the telephone
• Must be able to pay close attention to complex detail and understand written and oral instructions
• Must be able to organize and schedule work effectively
• Must be able to work well under time constraints
• Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned
• Must be service-oriented
• Must be able to work independently
• Must be able to work flexible hours, including possible overtime, when necessary
• Must be able to maintain confidentiality
Jobcode: Reference SBJ-rewn71-35-175-133-71-42 in your application.