Senior Otc Analyst

Job Description

Summary of the job
The role is within the new EMEA Global Business Services Division. The initial responsibilities for this role will involve assisting the OTC Manager with the transition of HBO OTC functions from multiple in-region accounting, finance, and sales groups across Europe, to a centralized OTC team. The OTC team will be responsible for the end-to-end OTC function, including customer master data, order management, billing, collections, and cash application, with a focus on the HBO EMEA line of business. Ongoing responsibilities will involve management of the systems involved in the OTC process to ensure efficient billing, collections, and cash processes.

The Job.
• Support the OTC Manager with process improvement and the implementation of consistent processes across the region, for OTC workstreams.
• Provide training, guidance, and assistance to the business in relation to contract and billing data and management of internal distribution billing system. Champion and assist with system alignment for the contracts and billing function.
• Lead system-driven projects, testing, and roll-out of any new systems or enhancements.
• Support the business and finance groups with contract and billing-related issues through system support, query resolution, monthly reporting, reconciliation of billing activity, and monthly variance analysis.
• Assist with DSO and aged debt reduction through effective communication of billing-related disputes to the business.
• Assist with internal and external audits
• System testing, enhancements, implementation.

Essentials
• Relevant experience within a global organization
• Proven track record for improving process efficiencies and solving problems
• Fluent in written and spoken English
• Excellent customer service skills
• Strong knowledge of billing and financial concepts and systems
• High level of accuracy & attention to detail
• Intermediate Excel and Word.

Desirable
• Additional European language skills
• Knowledge of Eco software, SUN, Peoplesoft
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Jobcode: Reference SBJ-gk37wq-18-218-168-16-42 in your application.