Broadcast Production Engineer
Fox News
Washington, DC
WB Technology combines Warner Bros.' industry-leading technologists and disciplines to ensure global alignment with business strategy and accelerated delivery of innovative technology solutions studio- and industry-wide. From pre-production through archiving, the WBT organization will provide critical business and technology intelligence and services to all Studio business units. WBT manages the Studio's enterprise systems and solutions, emerging platforms, information security, consumer intelligence, content mastering and delivery, and more.
JOB DESCRIPTION
DATE
Updated 11/10/16
DIVISION
Turner
JOB TITLE
BIT Engineer
DEPARTMENT
BEST
POSITION REPORTS TO (JOB TITLE)
PREPARER'S NAME & TITLE
Broadcast Service Owner
STANDARD PQ
REASON FOR THIS JOB DESCRIPTION
COMMENTS
I.
OVERVIEW
Provide a general explanation of why the position exists, its function, and its relation to other functions in the department.
The Broadcast & IT Support Engineer requires a wide range of technical skills necessary to perform maintenance, installation, board and/or some component level repair of broadcast and IT equipment in both studio and outside broadcast facilities in a fast-paced production environment.
In-house production support of live and recorded programming requires a thorough systems knowledge of broadcast IT infrastructure which includes:
1) Technical spaces (control rooms, studios, terminal gear/equipment/central apparatus/distribution riser rooms and data centers) and
2) Associated production systems (A/V routing, signal processing, cameras, switchers, audio mixers, intercom, encoders/encoding, feeds/edit systems, master control, automation and transmission systems, etc.)
A strong baseline IT and data networking knowledge is also necessary to work in an increasingly IP and IT centric broadcast/multimedia infrastructure.
Collaboration with team members, clients and other support groups is required to troubleshoot and resolve issues with broadcast/multimedia systems and computers in our production environments.
This position will primarily provide facility-based support. However, there may be occasions requiring support of outside productions/events or to provide technical support to upgrade outside broadcast facilities. Any maintenance of Electronic Newsgathering (ENG) crew gear will be a shared responsibility with the field engineering team.
Turner BEST teams operate within an ITSM Service Management framework, supported by common processes around planning and managing changes. Adherence to our standard ITSM processes to minimize impact and deliver value to our customers is required. This includes documenting issues/requests and escalating as needed for problem management and resolution via our in house service management system(s).
A willingness to perform varied tasks, adapt to changing priorities, and the ability to solve complex technical problems independently are essential to be successful in this position. We expect our BIT engineers to build good relationships amongst our client base and to provide excellent customer service. Good communication skills (verbal, written) are required.
Shift work on a rotating schedule may be necessary to meet the needs of our customers.
II. MAJOR DUTIES AND RESPONSIBILITIES
Please explain in specific detail the main responsibilities of this position. Explain not only what is done, by why it is done (and/or for whom). Also include examples and note tools or equipment used to accomplish the duty.
% time spent
Support and maintain an active production facility. Repair, calibration and installation of audio & video broadcast/IT equipment. This includes equipment within the production facilities such as control rooms and studios (cameras, switchers, audio mixers, multi-viewers, intercom system, monitors, graphic equipment, server/playback, etc.) and related supporting infrastructure in TGR/data center and master control areas, transmission sites and throughout any broadcast infrastructure plants supported by the team (A/V routers, data routers, RF/fiber transmission, tally, signal processing gear, CATV system, etc.). Depending on your location, maintenance/repair of ENG crew gear (field cameras, mixers, microphones, lights, etc.) may be required.
50% (DC)
60% (NY)
Perform technical support for critical/on-air production systems. Ability to back-up or assist other support groups and clients for non-critical systems and IT/PC gear, including installation, problem correction, removal/replacement, or other tasks as necessary to ensure continuation of customer work productivity and/or on-air transmission.
10% (DC)
15% (NY)
Support upgrades of outside broadcast facilities, including ''pool'' wiring projects, and live event productions. This includes equipment transport, set-up, operation and breakdown.
20% (DC)
5% (NY)
Participate on technology design, installation, and integration projects with complex, leading-edge technology in an increasingly broadcast IP and IT centric environment. This includes broadcast and server-based systems, data networking (e.g., routers, switches) and other comparable equipment.
5% (DC)
10% (NY)
Document quality standards, system anomalies, operational procedures, reference materials, and project work. Use of 1) AutoCad for system documentation and 2) ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and technology supplies, working with procurement and asset management teams to order and track inventory.
5% (DC, NY)
May participate in remote assignments with engineers from across Turner. Represent the company in dynamic, multi-cultural environments and effectively interface with demanding broadcast personnel (e.g., on-air talent, producers) in a professional manner.
5 - 10% (DC)
5% (NY)
To comply with the AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, intellectual and environmental conditions of the Essential Duties of the job. Please check all that apply.
Physical
On the job, the employee must:
Intellectual
Environmental
On the job, the employee must:
Bend Sit
Squat Stand
Read/comprehend
Is exposed to excessive noise
Crawl Walk
Write
Is around moving machinery
Climb Push/Pull
Perform calculations
Is exposed to marked changes in temperature and/or humidity
Kneel
Communicate orally
Is exposed to dust, fumes, gases, radiation, microwave (circle)
Handle objects (manual dexterity)
Other:
Drives motorized equipment
Reach above shoulder level
Works in confined quarters
Use fine finger movements
Other: Travel by commercial airlines, occasional travel with little advance notice. Must maintain valid personal business credit cards used during local and remote travel. Valid US Passport required.
Other: Must carry/lift loads of: 50 lbs.
III. DIMENSIONS
Where applicable, provide information about the size of the organization managed, operating budget, revenue accountability, or other quantitative data pertinent to this position
QUANTITATIVE INFORMATION
Manage a production site or live truck (if qualified/assigned) and document all associated business and personal expenses
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Jobcode: Reference SBJ-gke5n0-3-236-139-73-42 in your application.