Telecom Analyst

Job Description

The Job

This position is an integral part of the Business Operations team and will be responsible for providing expert telecommunication business management knowledge to the Operations & Engineering team as part of delivering solutions, coordinating and performing life cycle activities and driving effective telecommunications expense management. This position will be located in Knoxville (TN) , Atlanta (GA) , Burbank (CA), or New York (NY).

The Daily
Ordering and Provisioning Management
• Coordinate and actively manage the ordering and provisioning of telecom services for the Enterprise including all moves, adds and changes
• Track and communicate order status
• Effectively escalate issues with supplier organizations

Inventory Management
• Actively manage and track telecom asset inventory
• Maintain accurate inventory along with historical information about activities and billing

Invoice and Contract Management
• Performance of auditing and payment functions for supplier telecom invoices in a timely and accurate manner
• Ensure the recovery of credits and management of short-pay and no-pay decisions
• Monitor contractual commitments for a number of metrics including availability, billing accuracy, renewal terms, disconnects, termination liabilities, and audits
• Ensure for proper accounting of expenses
• Investigate irregularities and determine and bring to successful conclusion corrective actions

Telecom Expense Management
• Perform industry ''best practices'' telecommunications expense management for enhancing operational efficiency and identifying opportunities to contain costs
• Perform periodic audits of telecom service needs and remove excess or inappropriate services
• Champion savings initiatives
• Manage small telecom projects

Usage Management
• Track and audit usage metrics for allocation of costs to individuals, cost centers, departments or other defined spending category
• Recommend and implement strategies
• Provide reports as needed

Process Improvement
• Seek, recommend and implement opportunities for improvement in telecom business processes

The Essentials
• Bachelor's degree or equivalent experience in telecom with experience in expense management, project management and supplier management
• 3+ years of experience in telecommunications billing, invoicing and analysis
• 3+ years global telecom experience
• 3+ years supplier management experience
• Strong business analysis experience and financial acumen
• Strong attention to detail and organizational skills to keep up with multiple tasks
• Ability to work with limited direction
• Strong communication skills
**Current WBD employees will be given preferential consideration for this opportunity. This position will only be posted for five business days.**

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $47,611.00 - $88,421.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.

Jobcode: Reference SBJ-gwjoxy-3-142-200-226-42 in your application.