Job Description
The Continuous Improvement Senior Manager will join the global CI Squad team composed of people with amazing superpowers that drives the buildout of true multifunctional GBS for Warner Bros. Discovery. The team is part
of a wider GBS Strategy & Transformat ion Organization.
The role acts as global/regional CI partner for the delivery of process innovation and continuous improvement initiatives across the globe within the GBS organization. It will play a key role in edu cating GBS about the CI mindset that l eads to the identification, development, and implementation of initiatives to deliver business Transformation. Each CI squad member acts as an SME within their area of expertise. What's your superpower?
Key superpower s of each CI squad member:
• ''Jumper'' ab ility to work in any process/business within hours
• ''Problem hunter'' skill that allows solving any business challenge
• ''Data - driven'' decisions and actions based on facts and not opinions
• ''Flexibility'' ability to work at any project level i.e. operational, ta ctical or strategical
• ''Results - oriented'' perform activities that fully solve business problems
• ''Fearless'' takes hard decisions to drive positive business impact
Job Responsibilities:
• Identify and deliver s erv ice improvement activity within the GBS by
• leveraging process improvement methodologies and innovative thinking
• Acts as global/regional CI partner to dedicated processes (e.g. PTP, CTC) and provide
ongoing support in the area
of Continuous Improvem ent, T ransition, Project and Change Managemen t
• Promote and be an ambassador of a continuous improvement mindset to support an ongoing program of change across the entire GB S
• Lead strategic initiatives within the GBS on the journey to World Class p rocesses with global span of control .
• Managing relationships and expectations with internal stakeholders to maximize delivered valu e
• Manage the global/regional projects pipeline to dedicated processes (e.g. PTP, CTC )
• Leading and facilitating process improvement workshops to driv e ideas and solutions across GB S
• Challenging the status quo within business processes to identify better ways of working to drive value creatio n
• To actively monitor project risks to foresee/identify potential pro blems and proactively identify solutions t o address in advanc e
• Perform post - implementation reviews to ensure lesson - learned sharing for future improvement project s
• Leading and mentoring process improvement projects (Lean/Kaizen, SixSigma )
• Ensur e smooth and efficient communication with all stake holders to keep them aware and aligned incl. effective risk and issue management as neede d
• Delivery
of advanced Continuous Improvement training based
on need s
• Mentor CI Managers on process improvem ent etc
Work Experien ce:
• Minimum 7 years of proven e xperience in a similar role, inc luding continuous improvement,
transition and project management, business/financial analysis
• Minimum 3 years of experience & successful track record directly managing strategic
projects & programs (incl. transitions) of hig h complexity, significant ROI, scale and
international exposure
Education, Professional Training, Technical Training or Certification
• Bachelor's degree in a related field (e.g., Accounting, Technology, Human Resources)
required
Knowledge/Skills
• Self - driven, independent leader, with strong decision - making abilities and a results -
oriented mindset with a drive to achieve objectives taking accountability for ideas from
inception to delivery
• Ability to work in a fast - paced matrixed environment with flexibi lity to adjust to multiple
demands, shifting priorities, ambiguity and rapid change.
• Great relationship builder
- ability to quickly form working relationships, gain credibility and
influence stakeholders at all leve ls, as well as senior management
• Strong ability to interact professionally at all levels (incl. top management) internally and
externally
• Experienced in people management with strong interpersonal skills and experience
managing and developing teams
• Excepti onal understanding
of continuous improv ement/project management
methodologies/concepts/tools with a proven track record. This includes but is not limited to
Lean, Six Sigma, ToC, PMI, Agile or Change management
• Great project/program management skills and p roven track record
• Experience in proces s automation using various tools such as Workflows, RPA, Chatbots,
AI will be considered an advantage
Other Requirements
• Experience providing training/mentoring sessions
• Proactive, can - do, problem solver, ''nothing's impossible'', team pl ayer attitude
• Wil lingness and ability to travel internationally
• Working experience with various ERPs systems will be an asset
Management has the right to add or change duties and job requirements at any time
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits…
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.
Jobcode: Reference SBJ-d8396q-3-80-131-164-42 in your application.