Job Description
Responsible for the day-to-day management, oversight, and escalations of Order to Cash (OTC) activities within shared services for multiple territories in EMEA.
Primary customer account owner for assigned licensees and territories and retained credit management, collections, account reviews, reconciliation, disputes, and compliance. Work closely with Global Business Services (GBS), controllership and Business Process Outsourcing (BPO)
organization to ensure global standards and improvements.
Your Role Accountabilities…
• Assist the overall health of the Accounts Receivable and Cash balances, including follow up on overdue invoices ensuring cash is collected in a timely manner and customer accounts are being reconciled
• Lead weekly/ad-hoc calls with BPO. Support BPO with account reconciliations and escalate unresolved disputes.
• Monitor BPO in all collection, invoicing, and reporting activities under their scope, review and provide feedback and improvements on the desktop procedure
• Review invoice aging reports and other relevant reports
• Contributes to the overall cash flow forecasting process, assisting with cash flow timing information
• Release sales orders and validate pricing when required
• Approve credit limits. Yearly credit limit review
• Approve Credit notes in SAP
Qualifications & Experience…
• BA/BS and equivalent work experience 2-3 years in Accounts Receivables field required
• Experience with invoice collections and dispute management required.
• Advance Excel skills required and ability to learn /utilize various systems and applications
• Proactive, detail-oriented, exceptional organizational skills
• Experience in conducting/leading meetings with customers and internal stakeholders. Take ownership in planning and actions
• Working experience in a large international company
• Must be self-motivated and able to work under a deadline and handle multiple tasks
• Must be a team player with strong interpersonal skills
• Strong verbal and written English language skills, Italian language can be an asset
What's in it for you?
• Contract of employment
• Hybrid work model, flexible working hours
• Free access to Max
• Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
• Work-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiatives
• training & development: sharing the cost of English lessons, Employee Resource Groups, e-learning platform, sharing sessions with experts, periodic movie shows in the office cinema room
• CSR activities: volunteering, eco & social initiatives
• Casual dress code
• Parking space available for booking
#LI-Hybrid
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
Jobcode: Reference SBJ-g3e019-98-84-18-52-42 in your application.