Job Description
The HR Coordinator position will support the ViacomCBS Technology Human Resources department and is responsible for performing a broad range of human resources and administrative functions! This position is responsible for interfacing & problem solving with employees and providing HR transactional support for a team of over 2400 staff and 1,300 non-staff (union and non-union) employees. This role covers a variety of support functions in keeping with employment law, Company Policy & Procedure and best practices.
Role Details: Accountabilities / Duties /Key Projects (Essential Functions of the job)
Frontline employee support:
• 1st line HR support to employees; Answer general employee questions related to policies/ policy interpretation, payroll, benefits, etc., research problems and/or call out issues
• Collaborate with HR peers and colleagues to ensure consistent HR support and customer service
Recruitment and onboarding support:
• Maintain tracking log of all open full-time and contractor positions within Tech
• Submit open jobs to Talent Acquisition and confirm recruiter is assigned
• Create a positive onboarding experience for new employees; Coordinate employee onboarding with departments, ensure the return of required paperwork, schedule employees for orientation, partner with the Talent Acquisition team, HRIS, Tech, and building management for any new hire needs
• Manually onboard some tech employees, as required, working with Talent Acquisition, HRIS, and the hiring manager
• Coordinate the onboarding process for contractors/consultants. Work with managers, HRIS, service desk, and the ad messaging team to ensure profiles and access are all set; Enter updates via stagehand for contractor assignments as requested
Employee experience support:
• Conduct exit interviews as appropriate and provide summary feedback as necessary
• Serve as a notetaker in investigations, when appropriate
• Upkeep training vendor relationships and coordinate between employees and vendors to ensure that employees are approved and enrolled in appropriate courses/exams and/or platform access
HR Operations support:
• Coordinate and process relocations, business unit transfers etc. with HRBP, HRIS, Comp and Payroll
• Communicate all employment changes to HRIS & Payroll directly through the system or manually, depending on the circumstance (process promotions, departures, and other staffing changes)
• Find opportunities to streamline processes, create efficiencies and improve the team's overall productivity
• Serve as liaison with former employees on HR-related matters
Administrative support:
• Assist HR team with ad-hoc reporting, special projects and programs as requested
• Serve as back-up to immigration specialist on administrative matters
• Maintain Tech employee files and department records
• Provide support on various HR-related communications
• Key NY point of contact for regional locations
Job Specifications (e.g., years in field, skills, knowledge, systems etc.):
• Minimum 2 years' experience supporting HR related functions
• Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).
• Ability to be discreet and handle matters of confidentiality with utmost integrity, discretion, and sensitivity
• Excellent verbal and written communication skills, interpersonal, organizational, and multi-tasking skills
• Proven customer service skills with a polite and professional manner, positive and collaborative spirit
• Ability to prioritize and deal with different personalities
• Flexibility and adaptability in a fast-paced, constantly changing environment
• Ability to work overtime when needed
• Exceptional attention to detail and follow up
• Proven ability to improve processes
• Experience with the following systems is a plus
• G-suite, Oracle/Applaud, Peoplesoft, SuccessFactors, Workforce, Saba
Education: (e.g., degree, certifications)
• Bachelor's degree preferred
Jobcode: Reference SBJ-gmw343-35-173-233-176-42 in your application.