Analytics Manager - Streaming

Job Description

Data analytics & data science is at the heart of decision making in steaming and drives critical decisions across marketing, content & customer service! We are scaling up our international data analytics team for streaming to transform how we manage customers across all life cycles. Through testing, we drive business, product, and operational decisions by providing rich data, strategic insights, and product improvement decision-support. We are looking for an Analyst who is passionate about data and entertainment and who thrives in a dynamic and fast-paced environment.

This role helps in executing and designing the tracking data system to monitor and optimize marketing & content performance, growth; engagement and content consumption KPIs. This role also participates in forecasting, consumer behavior modeling, predictive analysis, A/B testing and data science projects.
Objectives & Functions
• Build management reporting and analyses, subscription flow, content analytics as well as growth/marketing for the streaming leadership/central team.
• Engage with key partners (marketing, content, operations, finance) to understand business objectives and support these objectives through best use of advanced analytics approaches.
• Work with Streaming management to help answer business questions through strategic analyses
• Develop and drive actionable customer intelligence from our core data assets using advanced analytics
• Develop advanced analytics algorithms exploiting our data assets including growth subscriptions, viewing behaviors and content engagement, customer service interactions, service quality and performance information and customer metrics.
• Engage with technology teams and data engineers to build solutions for managing tracking and customer behaviors.
• Strengthen our internal data science capabilities by continuously innovating and driving new ideas, building technology, training and developing.
• Growth marketing optimization (work closely with marketing team) include demand marketing with Marketing mix modelling and user engagement
• Consumption reporting for content optimization (work closely with content team)
• Rapidly prototype, build and deploy production level analytical models to monitor critical datasets via streaming and batch processes

Basic Qualifications
• 3+ years using Python for modeling and/or data analysis
• 3+ years using SQL for data extraction, feature development etc.
• Experience in at least one advanced analytical area including Predictive Modeling, Optimization, Clustering or NLP.
• 1+ year with data modeling and querying data warehouses at scale
• 2+ years using visualization software (Tableau, Google Data Studio, Looker)
• Bachelor's degree (preferably in Computer Science, Analytics, Economics, Mathematics, Statistics, or a related field) or equivalent work experience

Additional Qualifications
• Ability to quickly understand a business objective, problem solving to build an analytical solution and partner communication
• Good proficiency in verbal and written communication in English.
• Excellent interpersonal skills, entrepreneurial mentality and resilient spirit with experience navigating cross-functional organizations
• Experience with AWS, Snowflake/Redshift
• Experience with Google Cloud Platform and Big Query
• Spark, Python, R, Alteryx, ETL and Data Type Knowledge and Experience
• Scikit Learn, Anaconda, RAPIDS, or any data science packages
• Knowledge in TV Content.
• Consumer of entertainment content and interest in it.
• Capability to work in a fast-paced and constantly changing environment.

ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

ViacomCBS believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, ViacomCBS requires COVID-19 vaccines for current US employees, including all newly hired employees. Union employees are subject to what is outlined in their applicable collective bargaining agreement.

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As ViacomCBS begins the process of returning to the office in the US, there are a few key dates to keep in mind
• The first dose of the Moderna vaccine should be no later than November 29.
• The first dose of the Pfizer vaccine should be no later than December 6.
• The J&J vaccine should be administered no later than December 27.

Jobcode: Reference SBJ-rv97k0-3-12-36-30-42 in your application.