Workspace Manager

Job Description

i3D.net is a leading provider of high-performance, low-latency hosting through a vast, privately-owned global network. As gaming veterans, we know what it takes for a network to withstand heavy demand, and as of 2019, we are a member of the Ubisoft family. Now we're growing faster than ever, keeping some of the world's biggest games and WebRTC services online, and their users connected.

Job Description

As the workspace manager you will be responsible for various applications such as:
• Active Directory (Local AD as well as Azure AD)
• LastPass
• OpenVPN Access Server
• Microsoft Office 365 including Teams
• Evoko Software
• Slack

You will also encounter different hardware including:
• Dell laptops (XPS series)
• Apple MacBooks
• Docking stations (Dell)
• Evoko (Meeting room system)

You will also be responsible for keeping up with the stock of laptops/peripherals so that they can be given out to the new employees, or old laptops that are defective that need to be replaced.

Your Responsibilities
• Taking care of all laptops and workstations within i3D.net
• Supervising new employees on their first day
• Creating and tracking tickets for both Dell (submitting laptops for repair) and at Ubisoft through their system
• Answering questions via Slack/e-mail and in person
• Advise colleagues from your expertise
• Being able to work independently and in teams
• Keeping your knowledge and skills up to date and sharing them with colleagues
• Creating and maintaining procedures
• Fix problems and other issues

Qualifications

At i3D.net, who you are is just as important as what you can do. It is important that you are used to rolling up your sleeves and overseeing the work yourself. You can set priorities and plan your own working hours efficiently. You can communicate effectively about progress, goals and technical solutions. You take responsibility when necessary and are always looking to improve. Above all, you are a team player who wants to work in a fast-paced and fun work environment.

Job Requirements
• Team player
• Affinity with the (game) hosting sector
• Fluent in Dutch and English
• Good communication skills
• Being able to keep an overview of the workload
• Proactive attitude
• You can learn fast
• Pragmatic
• Stress resistant
• Experience with Active Directory
• Experience with investigating uncommon IT problems/reports
• Experience with VPN (OpenVPN)
• Experience with password managers
• Experience with Windows security
• Experience with troubleshooting printers
• Experience with Office 365 products
• Driving license B

Jobcode: Reference SBJ-gmovb2-18-221-165-246-42 in your application.