Technical Live Operations Specialist

Job Description

Ubisoft's 21,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies, and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Ubisoft Annecy

Founded in 1996, Ubisoft Annecy has developed many sagas, especially on Splinter Cell, Assassin's Creed®, while focusing on multiplayer online and social aspects, and also on concrete game mandates such as Tom Clancy's: The Division 2® and Ghost Recon Wildlands. We are now proud to have developed our own IP's, Steep & Riders Republic!

More recently, we are working on innovation with the creation of a technological expertise hub around the Snowdrop engine pipeline, for which we are focusing firstly on engine and graphics topics.

Located in one of the most dynamic regions of France, our Ubisoft studio is settled between lake and mountains, in the middle of Annecy, also known as the Venice of the Alps, 30 minutes away from Geneva International Airport. Having a studio with perpetual growth, we are focusing on our team members' commitment and team work. Our ambition relies on innovation and excellence with an ultimate purpose: our players' satisfaction!

Job Description

Ubisoft Annecy Production Studio is looking for a Technical Live Operations specialist to join our team in charge of developing AAA games.

Your main challenges will be:
• Support and ensure the effective coordination of the operations and technical teams;
• Drive stakeholder and partner meetings so that each party is aware of their priorities, proper risks notated and next steps are clearly advised;
• Support and coordinate pre-launch operations activities (in particular VMC/ Beta/ PTS tests);
• Take part in developing the launch plan and coordinate execution;
• Effectively communicate with teams so that they are informed of ongoing projects (advancement and direction);
• Operate frequently with tools the Server deployment, version/patch deployment, and game parameters
• Implement problem-solving processes with internal partners (GNS, TG, development teams, etc.);
• Ensure that priorities are managed and respected according to the plan set out with the live producer;
• Build Documentation about the different operation needed for the game parameters and technical settings
• Build and maintain an active risk registry, guarantee the technical toxicity and step game validation
• Guarantee the War rooms

Qualifications
• At least one experience in Live Gaming, or you are known to be a regular Online gamer
• A first experience in project coordination
• Video game production experience an asset
• Good command in English (written and spoken)
• Project management skills; Polyvalence, communication and organisation skills
• Ability to manage stress and change;
• Ability to manage time and priorities;
• Ability to manage frequent & disruptive request

Jobcode: Reference SBJ-rb3pjk-3-145-58-169-42 in your application.