Key Account Manager Sales

Job Description

Ubisoft's 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Job Description

Joint responsibilities with Account Manager in US:
• Build and maintain relationships with Microsoft's strategic and operational teams, establishing transparent and timely communication.
• Create and drive strategies to accelerate profitable revenue growth from Ubisoft's digital content above annual revenue targets.
• Present Ubisoft's business priorities to Microsoft partners and secure support for content launches and lifecycle pulse points.
• Lead efficient communication and collaboration with internal partners, influencing and synchronizing cross-functional efforts.
• Oversee and ensure successful execution of lifecycle strategies and initiatives, and delivery of Microsoft partnership agreements.
• Build Xbox platform insights and account expertise to identify business opportunities and propose solutions to technical challenges.
• Devise the content plan and meeting presentation for Microsoft's bi-annual Digital Days; present and contribute in meeting discussions.
• Research and analyze key competitors' initiatives and offerings in the digital marketplace.

Responsibilities led and owned by Account Manager in Paris:
• Lead weekly Xbox Store team meetings, including creating clear agendas, meeting notes and prioritized action items.
• Monitor and analyze Wishlist, pre-order and sales results, with Sales Analytics teams, and organize the centralization of sales data.
• Coordinate with D2P and Microsoft teams to prepare flawless title launches into the Ubisoft+ subscription; escalate technical issues as needed.
• Initiate Quarterly Live Service Updates from Brand teams; consolidate and share with Microsoft Partners to secure support for our live content and events.
• Collaborate with internal teams to prepare game releases into Game Pass (Xbox & PC), including coordinating technical setup and tracking music streaming rights.
• Prioritize and track internal data improvement requests (from UDO, Online Services, LRS) and lead Quarterly Data Syncs with Microsoft Engineering.
• Coordinate with Retail Sales and cross-functional teams and execute the setup of Xbox Code-to-Content (C2C) promotions at retail.
• Be the Microsoft Account Team point of contact for the APAC Engagement Hub and share regular business updates and best practices.
• Address and troubleshoot all urgent requests and emergencies that arise during the European time zone, internally and with Microsoft.

Qualifications
• Experienced working within the Sales process, including on 1st party, retailer, or tech partner accounts
• Have well-developed interpersonal and relationship-building skills
• Demonstrate efficient and effective presentation and communication skills
• Be consultative, influential, facilitative and collaborative
• Skilled in driving and synchronizing cross-functional initiatives
• Possess solid negotiation skills and fearlessly ask for more
• Professionally inquisitive, driven, pro-active, adaptable, agile and a resourceful problem solver
• Be well-organized to manage and prioritize projects in a highly dynamic environment

Jobcode: Reference SBJ-ro49k4-35-171-164-77-42 in your application.