VP, Product Experience

Job Description

About the Venture

More than two decades ago, a young Harry Potter was whisked onto Platform 9 3⁄4 at King's Cross Station, and readers everywhere were swept along with him into a magical universe, created by J.K. Rowling. In the years since, the seven Harry Potter bestsellers have inspired eight blockbuster movies, an award-winning stage play, and, more recently, the start of the Fantastic Beasts five-film series. People of all ages have been enthralled by these extraordinary adventures, set within an expanding universe, inspired by the vision of J.K. Rowling.

Alongside this, Harry Potter has become a commercial powerhouse driving consumer products, theme park experiences, retail and exhibitions, home entertainment and gaming.

The Wizarding World is the universe and master brand but also provides fans with an instant, trusted kite-mark of quality and authenticity.

The Job

WarnerMedia seeks a VP, Product Experience for the CN.com Digital-ANIMD department.

Reporting directly to the Head of KYAC Digital and Wizarding World Digital and as a key member of the management team, this is an exciting opportunity for a Product Management / Experience executive with a digital direct-to-consumer background and strong leadership credentials.

The VP, Product Experience will be responsible for ensuring the business creates compelling and engaging content which will ultimately drive eCommerce.

The Daily
• You will manage a talented Product function, owning the ever-evolving digital strategy
• You will be a key contributor to the digital strategy, and lead the digital delivery and be heavily involved in experience design, content management, and the omni-channel experience
• You will manage a talented staff of editorial specialists contributing articles, quizzes and special features to fans via the wizardingworld.com website and Harry Potter Fan Club apps on a frequent cadence
• You will work across the company with collaborative agile delivery teams, user experience researchers, product designers, data analysts and developers to create innovative, digital products
• You will have the customer at the heart of everything you do, championing a clear vision for our digital products
• You'll be elevating existing and delivering new product experiences to a global audience in the 10's of millions

The Work
• Vision & strategy
• Work with the business to develop the overall business strategy
• Responsible for leading the product vision and strategy, defining the direction and growth of the product and maintaining oversight of the WWD product roadmap
• Ensure entire product management function is led by a unified and cohesive vision
• Responsible for driving a data-driven, user centric approach across the product development lifecycle
• Responsible for driving a deep understanding of WWD users and various user segments and cohorts via data collection, product testing and 1st party data led insights
• Responsible for monitoring market and industry trends, and competitor strategy
• Identify and execute on commercial initiatives, seeing them through end-to-end with an eye on the strategy, product execution, operational and reporting considerations
• Prioritise and communicate the product roadmap to the wider business
• Oversee every element of the product from conceptualization to launch and post-launch performance
• Product design & concepting
• Responsible for defining, validating and prioritising the critical features and functionality of the product
• Working closely with the Engineering teams to develop a shared vision of new products across multiple platforms and effectively communicating that vision to stakeholders
• Work cross-functionally with all areas of the business to design and develop products that our users love, and align to our business needs
• Establish methodologies and frameworks for conducting research, concepting and prototyping
• Product development
• Design and implement robust processes to effectively deliver quality products, and create a culture of ownership and innovation
• Build and promote and an agile environment that seeks to maximize learning and minimize resource waste
• Responsible for putting products in the hands of real customers as quickly as possible
• Promote a culture of continuous product discovery, validation, delivery and measurement
• Proactively manage dependencies for inflight product development effort
• Manage and coordinate sprint delivery
• Launch
• Responsible for executing the successful build and launch of the product
• Responsible for developing the delivery strategy and creating a collaborative, dynamic planning process with Engineering & XD
• Post-launch
• Measuring success on results, not simply delivery
• Drive a continued user focus and commitment to continuous improvement, seeking to understand whether our users are happy with our products and services
• Build the Product function
• Develop clear roles and responsibilities for all roles within the product function, including product managers, product and UX designers, project / release managers
• Hire for open roles across functions and build high-functioning product experience team
• Cultivate culture and help architect highly collaborative work model with the wider engineering and XD functions
• Define the op model for holistic product experience function (product + on-site editorial) across UK and US based teams
• Build skills and capabilities, and develop all individuals, within the product function

The Essentials
• 10+ years in product management with a majority in media/entertainment or technology with a focus on consumer-facing digital products and services; experienced team leader responsible for product vision and roadmap for highly visible consumer brands and franchises people
• You are an expert in managing stakeholders, with great communication skills, comfortable dealing with people from all areas of a global business
• You have the energy and focus to execute the product plan in-line with the strategic vision and the leadership gravitas to drive the rest of the organisation with you
• You love digital products and are constantly thinking about ways to innovate and improve the status quo
• You can focus on delivering measurable value for the business, juggling competing priorities and making effective decisions on what delivery teams should be working on
• You are comfortable in fast-paced, ever-evolving Agile environments with an iterative mindset and a flexible attitude to enabling rapid delivery
• You are confident managing teams across product, design and editorial and working with very senior stakeholders, with the ability to influence people at all levels of the organisation
• You have excellent understanding of the product delivery lifecycle and you're able to lead development teams through all phases
• You are outcome-focused and user-focused – you like to understand your users and identify who they are and what they want
• You learn quickly and are comfortable adapting your approach to any situation
• You are familiar enough with agile software development methodologies and best practice to know when and where to apply it
• Digital content/publishing experience a nice-to-have

Jobcode: Reference SBJ-r1y26m-18-191-5-239-42 in your application.