Senior HRS Specialist

Job Description

The Job
Reporting to the regional HRS Team Lead, the HRS Senior Specialist is assigned to a specific geographic region where she / he is to partner closely with the regional People Partners to understand and be aware of their objectives, priorities, activities to be able to support from an HRS point of view. She / he also partners with the CoEs and Legal, to resolve more complex, non-process driven, non-standardized tasks.

The Daily
• Responds to People Partner Lead's inquiries.
• Performs complicated or sensitive HR transactions in Workday.
• Receives and resolves escalations of unresolved matters from level 1 support.
• Executes non-standard, non-process driven and exception processes.
• Onboards/Offboards senior employees.
• Assists with reorganizations including position management.
• Advises HR in executing sensitive or high-risk transactions.
• Partners with People Partner teams in providing analysis of employee related transactional data and tracking efficiency.
• Participates in HRS projects.
• Mentoring HRS Specialists.

Requirements:
• Extensive experience in the general field of HR.
• Fully professional level of English AND German. Additional languages are a plus.
• Demonstrated effectiveness working with contact center technology including but not limited to contact center tracking system and Human Resources Information Systems (HRIS) – Workday knowledge preferred.
• Fluency in Microsoft Office.
• Solid knowledge of local labor laws, experience working with works councils / trade unions is preferred.
• Ability to manage, influence, partner, negotiate, effectively communicate through verbal and written methods.
• Adaptive and flexible to new ideas and change.
• Ability to effectively manage complex, sensitive and confidential issues and difficult customers.
• Passionate about customer experience.

Additional Information

This role is an 18-month fixed term contract.
Our people make WM the inspiring organisation it is today.
At WarnerMedia, our commitment starts with you! As a company of storytellers and journalists we have a responsibility to make sure we have a collection of voices and people whose stories reflect and connect with the global audiences and communities we serve.
WarnerMedia, and its suite of brands like Warner Bros., CNN, HBO Max, HBO, TNT, TBS, Cartoon Network, Adult Swim, Boomerang and many more, have long been committed to equity and inclusion as moral and business imperatives. It is essential that our content and creative partners reflect the diversity of our society and the world around us. Together with other production companies, networks, guilds, unions, talent agencies and others in the industry, WarnerMedia is committed to greater inclusion of people of color, women, the LGBTQ community, those with disabilities and other underrepresented groups in greater numbers both in front of and behind the camera
There really has never been a better and more exciting time to join WarnerMedia. For more information on how to join our company and our commitment to diversity and inclusion, please click here.

Jobcode: Reference SBJ-d87ep6-13-58-39-23-42 in your application.