IT Technician

Job Description

Treyarch is looking for a talented new IT Technician to join our team!

You'll be responsible for designing and implementing end user computing solutions as well as maintaining our data center environments in this role, though we're also looking for someone with the capability and the willingness to provide support in all other areas of IT as needed, including help desk, asset management, monitoring, data storage, patch management and backup.

You will need to be able to address, diagnose and resolve problems quickly and efficiently in a high-paced, studio environment. You will also need to demonstrate the ability to communicate and collaborate efficiently with a wide variety of teams and users. This listing is for a 100% on-site job temporarily located in El Segundo (perm location will be in Playa Vista).

What you'll do...
• Provide support to the end user whether remote or on-site via slack, email or in person
• Active Directory management and support
• Workstation provisioning for new and existing users (Imaging, software, and hardware deployment)
• Address remote and on-site hardware issues (printers, shared PCs, and video game consoles)
• Assist with any software deployment and address any issues that may arise (Common software are Office 365, Zoom, Slack, Autodesk, and Adobe CC products)
• Assist with IT assets and inventory management
• Friendly demeanor and friendly communicative skills
• Support and contributions on any IT related projects

To succeed you should have…
• Minimum 2+ year experience of providing IT support
• Familiar with video game consoles
• Previous video game studio experience is a plus
• Knowledgeable in PC hardware and Windows environments
• Proficiency in Microsoft Office 365 troubleshooting
• Proficient understanding of networking

PS, we've also got some pretty amazing office perks and benefits, like 20 vacation days and 16 holidays, 10 weeks of family leave, free lunches and snacks at our office, comprehensive healthcare, and more! Check out all the details here for more information: https://www.benefitsforeveryworld.com/

Jobcode: Reference SBJ-d809pk-18-117-137-64-42 in your application.