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Full Time Job

Product Ancillary Manager

Ticketmaster

Beverly Hills, CA 07-01-2021
 
  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
THE JOB

The Product Ancillary Manager will be responsible for the oversight of consistent guidelines and application thereof, for Ticketmaster (presale/upsell) and onsite revenue opportunities for Indoor Venues within Venue Nation, including but not limited to Premier Parking, Fast Lane, VIP Club/Lounge, Future Ticket Sales, On Site seating upgrades, bundling of products and other ancillary revenue upsells as assigned. Ancillary Revenue Manager will spend time in many of our indoor venues across the country ensuring that consistent guidelines and best practices are followed to drive ancillary revenue sales.

WHAT THIS ROLE WILL DO
*The Ancillary Revenue Manager will be responsible for assisting the Ancillary Revenue Manager and Pricing/Ticketing team on marketing, pricing, and revenue management for all concert events for all ancillary revenue products.
*Upsell Management- The Product Ancillary Manager will be trained in the use of Ticketmaster to assist the box office managers with building upsells for each amphitheater show, including but not limited to Premier Parking, VIP Club/Lounge, Bundled Packages, and other Ancillary products.
*Pricing strategies: The Ancillary Revenue Manager will be responsible for discussing and implementing pricing strategies and national learnings for each show. The Revenue manager will converse with the GM's and Leadership of Clubs/HOB's/Pod Leaders on best practices, dynamic pricing, and revenue execution as shows play off.
*The Product Ancillary Manager will be responsible for creatively finding new revenue streams for Venue Nation facilities.
*: The Product Ancillary Manager will work with the Ancillary Revenue Manager, General Managers and national venue marketing team to drive meaningful upsells on each event through click-throughs on fan journeys and other promotions.

Skill Sets required

Business acumen

Data-driven / metrics-driven
On Site knowledge of venue products and revenue opportunities

Innovative and Creative

Love of being in our venues, with our Band Members.

WHAT THIS PERSON WILL BRING
• Working knowledge of local and regional markets, concerts operations, computers (Windows environment, spreadsheet, databases, word processing) and guest relations.
• Skilled in interpersonal communications, organizational concepts and financial knowledge.
• Ability to delegate, follow up, relate to staff and guests and clients in a positive effective manner.
• Three to five years of experience in the concert industry.
• Ability to walk and stand for long period of time.
• Ability to lift and carry objects up to 35 pounds.
• Flexible Schedule (days/nights, weekends).
• High school diploma required.

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

Jobcode: Reference SBJ-r1yexe-18-191-157-186-42 in your application.

Company Profile
Ticketmaster

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.