Premium Operations Supervisor

Job Description

Live Nation Entertainment is the world's leading live entertainment company, comprised of
globa l market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing prog rams that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

Liv e Nation's Concerts Division is where tours are born, artists come to life, and fans get to
experience the rush of live music. From our dozens of owned/operated Amphitheaters to our
Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog - friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wond er we are certified as a Great Place to Work
organization and one of People Magazine's ''50 Companies that Care''. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Liv e music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

THE JOB - Premium Operations Supervisor
Live Nation is seeking a Premium Operations Supervisor at Oak Mountain Amphitheatre . This position will directly report to the venue General Manger. In partnership with the Premium Seat Sales (PSS) team, the Premium Operations Supervisor will assist in all aspects of the Premium Seat Services experience – including but not limited to the Club, Premium Seat inventory, and parking.

WHAT THIS ROLE WILL DO
• Responsible for hiring and training of all non - Food & Beverage night of show premium
positions to service the Premium Club and Premium Seat locations - i.e. Hosts, Greeters,
Ticket Takers , Security, etc.
• Maintains integrity of PSS program and ensures Premium team maintains open lines of
communication to identify and rectify problems in real time
• Lead and manage group of 20+ to execute premium hospitality
• Main liaison between PSS and opera tions team
• Participates in pre - shift premium operations meeting with PSS team, Club Operations
Supervisor & Regional Premium F&B Manager
• Conducts all pre - shift meetings and assignments (boxes, club seats, Premium club,
entrance gates, etc.)
• Monitors all Pr emium locations throughout the evening
• Surveys boxes to be sure boxes are not over capacity
• Conducts post show recap and relays feedback to PSS and operations team
• Works with Box Office Manager on ticket issues throughout show
WHAT THIS PERSON WILL BRING
• Thrive in a team inspired culture focused on delivery exemplary guest service
• Flexibility to work long hours during the weekday & weekend (80% of shows during the
season)
• Leadership: Lead a group of 20 - 25 VIP Ushers
• Organization & scheduling experience
• Ef fectively communicate with leadership & problem solve in real time
• Acute sense of judgment, tact and diplomacy
• Ability to perform certain tasks such as lifting, standing or extreme temperatures.

EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and
inclusion. You will be working in an inclusive environment and be encouraged to bring your
whole self to work. We will do all that we can to help you successfully balance your work and
homelife. As a growing business we will encourage you to develop your professional and
personal aspirations, enjoy new experiences, and learn from the talented people you will be
working with. It's talent that matters to us and we encourage applications from peopl e
irrespective of their gender, race, sexual orientation, religion, age, disability status or caring
responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religiou s creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (in cluding cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,
or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qu alified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable l aws in
other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individua l with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicant s are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should cont act a Human Resources Representative to request the opportunity to participate in a timely interactive p rocess. Live Nation will also provide reasonable religious accommodations on a case by case basis.

**Please note that the compensation information provided is a good faith estimate for this
position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of
Colorado will not necessarily receive the same compensation. Live Nation takes into
consideration a candidate's education, training, and experience, as well as the position's work
location, expected quality and quantity of wo rk, required travel (if any), external market and
internal value, including seniority and merit systems, and internal pay alignment when
determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's s alary history will not be used in compensation decisions.

Jobcode: Reference SBJ-rjpn62-18-119-132-223-42 in your application.