Job Description
MARKETING COORDINATOR
Location: New York, NY
Division: Ticketmaster NA - Global Sales Operations
Line Manager: Sr. Manager, Client Marketing/Success
Contract Terms: Permanent, Full-Time, 40 hours per week
THE TEAM
We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing.
THE JOB
This role will support the business by helping with the daily management of clients within Ticketmaster's Arts and Broadway vertical. Additionally, this role will be responsible for, but not limited to: helping to grow Broadway on Ticketmaster platform, managing incoming client requests for marketing support, scheduling emails to the Ticketmaster database, supporting the execution of digital media campaigns (e.g., programmatic, social or SEM campaigns), cultivating new clients, and so on. This individual must have the ability to successfully operate in an incredibly fast-paced, deadline-driven environment with multiple ongoing assignments, and unplanned assignments and interruptions from both internal and external stakeholders.
WHAT YOU WILL BE DOING
• Establish and maintain an organizational system to track requests/needs of Marketing Managers and clients to ensure no opportunities or deadlines are missed.
• Execute tactical marketing initiatives utilizing Ticketmaster's internal tools or routing requests to appropriate internal teams.
• Host conference calls /zoom meetings to present Ticketmaster's Suite of Marketing Assets to new clients/new contacts.
• Establish and maintain strong relationships with internal teams and peers.
• Report results on marketing tactics when available.
• In partnership with other MOCs, take on responsibility for monitoring and replying to requests from select clients. Requests may include marketing asset and reporting tools education, ability to outline strong marketing recommendations based on specific client needs, address client questions and concerns in a timely manner, etc.
• Keep current on industry knowledge by participating in educational opportunities, reading trade publications.
• Serve as, in some cases, the principal liaison with clients.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• BA/BS in Marketing or a related field.
• Be Data driven, with deep understanding of advertising performance metrics
• Proven experience working effectively with cross-functional teams and all levels of management
• Understanding and interest in arts/Broadway industry marketing
• Strong Excel skills, as well as experience with analyzing datasets with at least one BI tool.
• Ability to work in a fast-paced environment and adapt to changes
• Ability to lead multiple projects with exceptional attention to detail
• Exceptional communication skills; both written and verbal
• Exceptional organizational and prioritization skills
• Minimum of two years' experience in similar role within the digital media industry is preferred.
• Ability to think independently and be resourceful in problem solving.
• Strong competence in Microsoft Office products-Word, Excel, PowerPoint and Outlook.
• Familiarity with content management systems, graphic web design tools and image manipulation tools is a plus.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
The expected compensation for this position is:
$21.15 USD - $26.44 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Jobcode: Reference SBJ-gkjx8k-98-84-18-52-42 in your application.