Lead Software Engineer

Job Description

LEAD SOFTWARE ENGINEER

Location: Los Angeles, CA, Chicago, IL, Phoenix, AZ +Remote

Division: Ticketmaster Resale

Contract Terms: Permanent

THE TEAM

The Ticketmaster Resale team is a cornerstone division of the Ticketmaster engineering ecosystem. This division is responsible for moving inventory between fan sellers and a wide variety of retail channels, 3rd party sellers, reporting and analytics.

THE JOB

As a Lead Software Engineer, you will be responsible for mentoring and training new developers in coding standards and practices. You will also use your detailed knowledge and experience to discover new opportunities to solve business problems and leverage existing technology to drive solutions to engineering challenges. Lead Software Engineers are required to be flexible team players who can join existing projects as key contributors and run new projects from start to completion with a high degree of quality. Lead Software Engineers are thought leaders and will be key players in developing pragmatic solutions with realistic delivery goals and high-quality standards. As a Lead Software Engineer you will be called upon to deliver technical research projects to business partners, illustrate value in technical opportunities, discover modernization and enhancement opportunities that align with business goals. Lead Software Engineers will be called upon to deliver technical presentations to stake holders, lead teams to deliver project goals and work across company lines to build enterprise spanning applications. You will be responsible for multiple large-scale, fast-moving products with a high degree of business value and visibility.

At Ticketmaster, we value teamwork and collaboration. We have a diverse workforce spread out around the globe and use frequent collaboration sessions to work together on projects. We are looking for open, honest and caring professional people who welcome sharing ideas and helping others to succeed in their mission. We have a positive and supportive work environment where people are our greatest asset and we are looking for similarly minded and talented individuals to join our family.

WHAT YOU WILL BE DOING
• Provide subject matter expertise on software projects that the team is responsible for
• Design and lead development efforts based on high level business requirements from stakeholders and work partners
• Discover and Research new technology and practices to grow excellence and drive optimization of existing projects
• Perform code reviews, maintain coding quality and uphold standards
• Mentor and guide new hires and junior team members to encourage professional growth and enable new technical skills
• Identify key performance indicators for projects and create metric goals with business partners to increase project quality over time
• Participate in daily stand-ups, collaborative sessions, and team meetings to work as a team to create brilliant solutions
• Learn all about the business of ticketing and find new opportunities for resale tech to reach even more fans
• Be ready to adapt in a highly competitive business; priorities shift quickly and solutions must be delivered that can adjust to meet and exceed customer expectations
• Build models and prototypes that can be leveraged by the team to turn ideas into solutions

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
• BA/BS of computer related major and 7 years of work experience in a software engineering field or 15 years of work experience in a software engineering field
• 10 or more years of experience in Java Technologies
• Extensive knowledge and hands on experience in Java frameworks available such as Spring MVC, Hibernate
• Knowledge of streaming technologies such as Kafka is a plus
• Strong understanding of object-oriented design, web application architecture and relational database design.
• Excellent verbal, troubleshooting and written communication skills.
• Familiarity with UML sequence diagrams, flow charts, and block diagrams.
• Familiar with UI concepts, including HTML/CSS/JS/jQuery/AJAX/React is a plus.
• Experience working in an Agile or Scrum style team structure
• Knowledge of cloud computing concepts and deployments via Docker images running on AWS ECS or Kubernetes is a plus
• Experience with git-based source control management systems like GitLab is a must.
• Experience with CI/CD pipelines and deployment automation.
• Ability to work with static and dynamic code analysis tools – configure the tools and correct the errors found by the tools

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

A successful Ticketmaster team member is friendly, passionate and customer focused. At Ticketmaster, we strive to help each other succeed. We build collaborative solutions that bring people together by working together ourselves. If you value teamwork and a great work ethic in a fast paced and dynamic environment then Ticketmaster will be a great fit for you. We have a tremendous number of opportunities for highly skilled people and our industry is growing quickly.

TICKETMASTER VALUES

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathize and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

Jobcode: Reference SBJ-g3yyp5-3-17-74-153-42 in your application.