Lead Software Engineer

Job Description

THE TEAM

The Ticketmaster Music division is focused on custom and unique ticketing solutions to better connect artists to their fans and serve the needs of the music touring industry. This team develops and maintains several internal and customer-facing applications, and integrates with other Ticketmaster services and third-party sites and applications to deliver the best value to our clients and fans.

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. It truly is a unique and rewarding environment.

THE JOB

We are looking for an exceptional engineer and leader who has experience building highly scalable services as well as user-friendly applications, has the ability to lead team members and provide technical guidance, and can collaborate with multiple teams, local and distributed. You will have a significant influence on our overall strategy by helping to define and drive system architecture and spearhead the best practices that enable high availability services. If you have an entrepreneurial spirit, know how to deliver, are deeply technical and highly innovative, and are looking for leadership opportunities, we want to talk to you.

WHAT YOU WILL BE DOING
• Leading by example - developing and contributing code to solve problems and guiding the technical direction of the product
• Work with product owners, designers, project managers and fellow engineers to deliver features both customer-facing and back end
• Drive best practices adoption through code reviews, testing methodologies, and continuous improvement
• Maintain compliance with PCI, CCPA/GDPR and security standards by responding to audits and evolving requirements from compliance teams
• Define and maintain instrumentation for logging, monitoring, and alerting, to ensure uptime and address performance issues and bugs

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Professional hands on software development experience in Java and/or Javascript/Node
• Experience managing a software development team
• Experience owning an application through its entire lifecycle from development, testing, deployment, to ongoing support
• 4+ years of high-volume applications/systems experience
• Experience developing JS-based applications, with ReactJS in particular
• Experience with AWS or other cloud services
• Experience with serverless paradigms such as AWS Lambda/API Gateway
• Experience with containerized deployment (Docker) and Kubernetes
• Experience with e-commerce and processing payments
• Solid database experience with relational and NoSQL data stores
• Familiarity with Redis

YOU (BEHAVIORAL SKILLS)
• Ability to bridge the gap between disparate systems and technologies
• Strong experience working in a team and as an individual
• Experience leading/mentoring other software engineers; leading design reviews and architecture discussions.
• Exemplary communication skills (both written and oral), with experience producing technical and design documentation.
• Commitment to delivering quality product on schedule at a predictable cadence
• An ability and desire to develop with new technologies as well as to delve deep on more legacy products and environments
• Ability to shift focus between multiple projects depending on the current priority

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-gk53y8-3-133-109-211-42 in your application.