Full Time Job

Finance Assistant - Client Settlements


London, United Kingdom 04-28-2021
  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description

Location: Angel, London
Division: Ticketmaster UK
Line Manager: Client Settlements Manager/Client Settlements Supervisor
Contract Terms: Permanent


The client settlements team are responsible for the payments and reporting of all tickets sold via the Ticketmaster retail network on behalf of the event operators.


The focus of this role will be to support the Finance Manager – Client Settlements Supervisor. You will also be required to support the day to day operations of the settlements department which will include; client and event set up, event maintenance and payment processing, in accordance to strict, tight reporting deadlines for the Ticketmaster UK Group.

• Ensuring the correct and accurate setup of contracts and events in the ticketing settlement system and that all entries and adjustments are accurate and completed in a timely manner
• Running daily error and revenue reports, following up with relevant departments and amending errors
• Daily clearing of vendor differences between ticketing and settlement systems including investigating and reconciling significant differences
• Verifying and reconciling client invoices to match the settlement system, making appropriate corrections as necessary and processing for payment within deadlines
• Assisting with weekly payment runs and ensuring that payments are processed accurately and in accordance with deadlines
• Regular liaison with Clients, Client Account Managers, Event Programming, Sales, Legal and Marketing
• Documenting current and new processes
• Assisting in testing of replacement processes and suggesting improvements
• Providing assistance, support and cover within the Settlements Department as necessary
• Preparing reports as requested by Upper Management
• Providing training within Finance and other departments, as required
• Adhering to SOX/internal controls and Ticketmaster policies and procedures
• Additional ad hoc projects and duties, as necessary

• Understanding of the accounts payable function and the ability to undertake related, complex reconciliations
• Good analytical and problem solving skills
• Self-motivating and able to work under pressure
• Strong written and verbal communication skills and able to communicate at all levels within the organisation
• Ability to review and interpret contracts while being able to recognise the implications for payment terms and conditions
• Advanced knowledge and experience with Microsoft Excel and Outlook is requisite
• Experience with SAP/Oracle would be advantageous
• Experience with VBA would be advantageous

You may have experience in the following roles:
• Accounts Payable Assistant
• Settlements Assistant
• Ticketing Administration

• Initiative and self-motivation
• Ability to prioritise
• Team player
• Attention to detail
• Detailed and thorough approach
• Strong customer awareness
• Flexibility to meet deadlines


Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

We're fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one incredible experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

Jobcode: Reference SBJ-d88oz9-3-238-98-214-42 in your application.

Company Profile

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.