PMO - Process Management Lead

Job Description

Technicolor Creative Studios is the division with Technicolor, which contains Technicolor's world-leading Visual effects and Animation brands such as MPC,The Mill, Technicolor Games and Mikros Animation.

Technicolor's brands have worked on the spectacular scenes and tiny details that make movies, advertising campaigns and Animation movies genuinely mind-blowing. We're the people behind the effects in countless blockbuster films like The Lion King, The SpongeBob Movie: Sponge on the Run and advertising campaigns for clients such as Samsung, Audi, Nike and Apple. We are continually looking for the best talent globally, enthusiastic people who come in every day to be a part of some of the industry's best work.

Technicolor's artists are wildly creative, uber-talented and passionate about the possibilities of VFX, Experiential, Animation and Technology. When you join the team, you'll be working with and learning from the most skilled people in the business.

Technicolor Production Services is the division that contains our world-leading Visual effects and Animation brands such as MPC,The Mill, Technicolor Games and Mikros Animation. Key to the success of our division and its brands is winning the war on talent through acquiring and growing a community where artistry meets technology.

TO BE ELIGIBLE FOR REMOTE WORK YOU MUST RESIDE IN INDIA

Role summary

Technicolor Creative Studios Project Portfolio Management (PMO) is a newly formed organization designed to introduce standardized project portfolio and process management practices and manage business change. Within TCS PMO, a small, specialized team is being formed to service the organizational change management needs of business teams and projects across TCS. By focusing on people and processes during change, the team aims to maximize the value of business initiatives and minimize disruption to enhance the experience the Clients have.

The team focus is to help embed critical competencies within business teams to equip people across all levels to understand change and be able to lead, manage, adopt, and sustain changes. The team does this through the application of a proven methodology and effective coaching to achieve successful outcomes from change initiatives. The team is focused on building a quality culture that enables our teams to deliver reliable, repeatable, and responsive services that our customers expect.

Reporting to the Director of Process and Business Change and working cross-functionally with TCS departments and brands, the Process Management Lead is accountable for leading process management activities across multiple teams and programs, including facilitating workshops and discussions to capture of key requirements and documentation, touch points and systems and providing specialist process improvement advice & coaching using the TCS process management methodologies.

TCS is looking for someone that has worked on process improvement programs and with process automation and workflow solutions, as we require a tenacious problem solver, that is good at getting things done.

Responsibilities
• Establish the process management framework following Business Process Management (BPM) methodologies for TCS internal processes
• Deliver high quality outcomes through execution of a consistent methodology (including but not limited to outcomes in areas such as swim lane mapping, SIPOC, RACI, process owner definition and identification, systems touchpoints, level 2 – 4 process maps, policies, standards, controls and procedures)
• Develop and maintain strong relationships with project and functional teams to ensure processes are understood and proposed changes to processes are clearly documented and communicated to change management champions
• Drive continuous review of processes and measure impact from a business improvement perspective.
• Work with technology teams to understand new releases, identify requirements and how to best implement changes
• Act as the business advocate in all aspects of all the process capture including any proposed changes requests
• Support design of target operating model blueprints and the strategies for implementation of those processes
• Drive the completion of effective user documentation and reporting to support all activities including post implementation reviews
• Facilitate workshops, lead process training, and provide comprehensive process documentation and guidance to the process users and owners
• Be an active participant in the wider process management community across the organisation

Qualifications

Essentials
• Minimum 10 years of experience working within business process improvement advisory capacity across all levels of the business
• Experience working on complex cultural and organisational change and working in technology enabled processes
• Experience in using formal process mapping methods, tools and templates
• Technical writing of processes, release notes, business documentation and training content
• Business analysis skillset, confidently able to capture requirements, pain points and be able to suggest improvement options
• Demonstrated experience in developing and maintaining strong internal and external stakeholder relationships
• Demonstrated experience in facilitating discussions and workshops to truly understand current state process, their variations and roles performed and design future state
• Demonstrated experience in identifying process improvements to drive benefits across all business segments
• Working as part of a large programme or transformation

Any of the following technical skills are a bonus
• Relevant tertiary or professional qualification in related discipline ie. Lean Six Sigma, Business Analysis, Automation and AI
• Project management experience
• Experience working within a Waterfall, Agile, or Hybrid (Waterfall & Agile) project environment.
• Experience with Blueworks Live or equivalent business process modeller
• Experience working within the media and entertainment industry
• Experience of working in a high-growth environment (e.g., within a Start-Up)
• Interest and knowledge of the film and episodic visual effects industry

Jobcode: Reference SBJ-gk1838-3-145-12-242-42 in your application.