PMO Process Analyst

Job Description

Technicolor Creative Studios (TCS) is a business unit within Technicolor incorporating Technicolor's world leading brands MPC (Visual Effects), Mikros Animation, The Mill (Advertising) and Technicolor Games. With decades of storytelling experience, we are perpetually pushing the limits of what is technologically and artistically possible to tell visually stunning stories.

TCS continues to lead in an ever-evolving industry, building authentic and long-lasting connections with audiences across all channels.

Role Summary

Technicolor Creative Studios Project Portfolio Management is a newly formed organisation designed to introduce standardised project portfolio practices and perform active prioritisation and management of business change. A business change focused Principal Portfolio coordinator is required to run the programme office, as well as to support executing the change plan which has an objective to embed new and standardised project management ways of working across all functions.

Within TCS PMO, a small specialised team is being formed to service the organisational change management needs of business teams and projects across TCS. By focusing on people and processes during change, the team aims to maximise the value of business initiatives and minimise disruption to enhance the experience the Clients have.

Reporting to the Senior Process and Change Manager and working cross-functionally with TCS departments and Service Lines, the TCS PMO Process Analyst is accountable for the assigned business process management and technical writing activities across multiple projects/programmes including facilitating discussions to capture of key documentation, touch points and systems and providing specialist process improvement advice & coaching using the TCS project management methodologies.

TCS is looking for someone that has worked on process improvement programmes and with process automation and workflow solutions, as we require a tenacious problem solver, that is good at getting things done.

The role sits within the TCS Portfolio Management Office (PMO) and will be expected to align with its day-to-day operation where required, supporting the development of project management maturity across the business in three key areas: People, Change Processes, and Tools.

Responsibilities
• Capture and review current state processes and develop documentation for the target state.
• Ensure high quality change outcomes are achieved through execution of a consistent methodology (including but not limited to outcomes in areas such as swimlane mapping, SIPOC, RACI, process owner definition and identification, systems touchpoints and level 2 – 4 process maps)
• Develop and maintain strong relationships with project teams to ensure processes are understood and proposed changes to processes are clearly communicated to change management champions
• Drive continuous review of process and their impact from a business improvement perspective.
• Act as the business advocate in all aspects of all the process capture including any proposed changes requests
• Design future state organisational models and the strategies for implementation of those processes
• Provide strategic direction and support to multiple programme teams throughout transition and BAU
• Drive the completion of effective documentation and reporting to support all activities including post implementation reviews
• Facilitate workshops, lead training and provide comprehensive documentation and guidance to the programme sponsors and business unit executives affected by the changes
• Be an active participant in the wider project management community across the organisation.

Qualifications
• 4 + years' experience working within Business Process improvement advisory capacity across all levels of the business
• Experience in using formal Process Mapping methods, tools /templates
• Technical Writing of processes, release notes, business documentation or training content
• Business analysis skillset, confidently able to capture requirements, pain points and be able to suggest improvement options
• Demonstrated experience in developing and maintaining strong internal and external stakeholder relationships
• Demonstrated experience in facilitating discussions and workshops to truly understand current state process, their variations and roles performed
• Demonstrated experience in identifying process improvements to drive costs and effectiveness across all business segments
• Working as part of a large programme or transformation

Jobcode: Reference SBJ-rzme83-3-139-82-23-42 in your application.