Onboarding Coordinator

Job Description

Technicolor Creative Studios is the division with Technicolor, which contains Technicolor's world-leading Visual effects and Animation brands such as MPC, The Mill, and Mikros.

Technicolor's brands have worked on the spectacular scenes and tiny details that make movies, advertising campaigns and Animation movies genuinely mind-blowing. We're the people behind the effects in countless blockbuster films like The Lion King, The SpongeBob Movie: Sponge on the Run and advertising campaigns for clients such as Samsung, Audi, Nike and Apple. We are continually looking for the best talent globally, enthusiastic people who come in every day to be a part of some of the industry's best work.

Technicolor's artists are wildly creative, uber-talented and passionate about the possibilities of VFX, Experiential, Animation and Technology. When you join the team, you'll be working with and learning from the most skilled people in the business.

Technicolor Production Services is the division that contains our world-leading Visual effects and Animation brands such as MPC, The Mill, and Mikros. Key to the success of our division and its brands is winning the war on talent through acquiring and growing a community where artistry meets technology.

The Onboarding Coordinator will manage the onboarding experience and provide personal assistance for starters at Technicolor Creative Studios. The successful candidate will have excellent communication skills, a confident personality, and enjoy networking with employees. Regular tasks include:
• Manage the onboarding process for new employees before their first day:
o Equipment requirements by discipline
o Schedule onboarding assistance by discipline
o Coordinate in-studio and remote logistics for new starters
- Desk set-ups
- Office mapping platform
- Equipment deliveries
o Update onboarding dashboard and escalate issues to relevant departments and stake holders
• Send out welcome emails to all new starters including information on their onboarding and induction experience
• Regular check-in and communications with new starters
• Manage welcome inbox and redirect queries to the proper channels
• Local induction presentations and studio tours for starters – virtual and, eventually, in-person
• • Assist starters in a branded, friendly, proactive, and efficient manner with appropriate follow-up, as needed
• Supports the studio operations team delivering communication to managers, HR, immigration, and studio leadership
• Act as a brand liaison for the various departments involved in the onboarding process. Work closely with department managers to ensure that their employees are properly set-up
• Lead weekly onboarding post-mortem meetings and report any delays or issues to the relevant stake holders
• Order, package, and send out welcome packages for starters, sticking to an approved budget
• Update neighborhood-specific welcome package for starters
• Manage virtual welcome packages for starters in quarantine
• Provide city-specific information to assist starters

Qualifications
• Exceptional commitment to customer service and support
• Enjoys networking and meeting new people
• Organized and efficient
• Strong communication skills, oral and written
• Strong problem-solving skills
• Ability to work efficiently under tight deadlines and prioritize tasks
• Strong attention to detail
• Strong knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Bilingual (English and French), oral and written

Jobcode: Reference SBJ-gmzy92-3-143-0-157-42 in your application.