HR Operations Manager

Job Description

Our mission is to delight, engage, and inspire you through real-life storytelling.

Who are we?

We are a modern media company that engages a global audience of more than 300 million monthly viewers on all major digital, mobile, and streaming television platforms, with 700 million minutes watched each month . We create award-winning video content and original programming in the categories of Food, Travel, and Home & Design that we share with an engaged, passionate, and global community. Tastemade is built upon real data and an innovative approach to programming. We are changing the way the world watches, experiences, and engages with premium lifestyle content.

What are we looking for?

We are seeking a HR Operations Manager to join our growing team! The HR Operations Manager will work directly with the Head of People Operations as well as Brazil and Argentina teams, to serve as a sounding board to employees and leadership on the appropriate interpretation and application of HR policies, processes and practices in Brazil and Argentina. The person in this role has the ability to take ambiguous situations and provide clarity. They work cross-functionally with key stakeholders and are the main point of contact for HR related questions and business issues in Brazil and Argentina; including but not limited to HR policies, processes, practices, administration, compliance, employee and labor relations, safety and health, performance management, leadership advisement, and operational effectiveness for Latin American teams.

A successful candidate will have a strong attention to detail, set a high quality bar for themselves, navigate through ambiguity, and be intellectually curious. We are looking for passionate people who want to change the world through the art of storytelling. People that are driven to disrupt the status quo and not just looking for another job. If you are someone who thrives in a fast-paced environment and wants to make an impact, then this is a great role for you!
Our Values:
• Tell a great story . Develop original and untold stories that inspire, excite, and delight. Great storytelling has the power to not only entertain but to shape culture.
• Embrace our world. Be globally-minded-value inclusivity and diversity, respect the richness of all cultures, and appreciate those who are different from yourself.
• Be constantly curious. Ask questions. Find answers. Always look for opportunities to learn and experience something new.
• Create community through experience. Treat every moment as an opportunity to create meaningful experiences to share. Shared moments build community.
• Own the Outcome. Think and act like an owner. You are entrusted to do what is best for Tastemade and for our community.

What you'll be doing:
• Manage full scope HR support for Brazilian and Argentinian policies, procedures, practices, including but not limited to administration, compliance, employee and labor relations, safety and health, performance management, leadership advisement, full time and contingent workforce management, employee vacation/leave, office management and objectives specific to improving operational effectiveness and efficiency.
• Demonstrate a high level of competency and commitment to HR best practices and employment laws, and remain current on local employment laws and compliance in Brazil and Argentina
• Identify and recommend continuous improvements to HR programs and processes to drive efficiencies and enhance the employee experience
• Write, review and update policies, guidance documents, tools, and employee-facing documentation in Spanish and Portuguese to ensure seamless translation of information across our global teams.
• Serve as a point of contact to team members, answering questions and helping employees navigate all aspects of People Operations in Brazil and Argentina, including topics such as, compensation, payroll, benefits, work/life, employee perks, company policies, etc.
• Advise individuals and managers on employee relation activity such as probations, performance improvement plans, maternity/paternity leave, other business matters.
• Understand employee opinions and experiences; provide a point of view and anticipate needs and address concerns proactively
• Contribute to Latin America People Operations projects and initiatives with both culture and HR objectives in mind
• Support diversity and inclusion, corporate social responsibility and other HR operational projects as identified for your designated teams.
• Support the Head of People Operations as needed on daily tasks, special projects, administration and programs

What you'll bring:
• Minimum of 4+ years of relevant HR experience in Brazil and Argentina markets
• English, Spanish, and Portuguese written and verbal language skills a must
• Experience in a startup environment a plus
• Experience at a global company a plus
• Google Suite, MS Suite, and other technology platform tools proficiency
• Experienced in People Operations administration, operations, onboarding/offboarding management, compliance, employee relations, performance management, employment laws and general HR program/operations in Brazil and Argentina.
• Demonstrated ability to drive HR processes and deliver high-quality HR services in a fast-paced environment
• Curious problem solver with a point of view that proactively finds solutions and resolves issues
• High EQ and interpersonal skills. Builds relationships with a diverse group of global colleagues
• Resourceful, self - motivated, detailed, analytical and responsive. Strong sense of urgency with a 'let's / can do' attitude

Requirements:
• Must be located in Brazil or Argentina
• Must be willing to travel
• Must be trilingual in English, Spanish, and Portuguese

What Makes Us a Great Opportunity?

We prioritize an inclusive, People-first culture at Tastemade. From your first day, we strive to be a welcoming team that supports, nurtures and grows . We are also firm believers in ''walking the talk'' -- o ur employee-led workplace experience committees, DE&I groups, and wellness and philanthropic initiatives reflect much of our culture and build a sense of real community among our team. While working at Tastemade, you will collaborate with passionate, curious, and authentic peers, who are driven by our core values and equally enthusiastic about food, travel and home & design.

Total Rewards:
• Stock options
• Competitive Vacation policy and paid company holidays
• Medical, Dental, Life Insurance
• Meal allowance
• Apple iMac, MacBook Pro, or equivalent hardware
• Monthly wellness stipend to support your physical and mental health
• Monthly electronics allowance to partially offset cell phone and internet costs
• Professional development by way of a feedback-driven culture, regular performance check-ins, and in-house mentorship and support programs
• Collaborative, passionate, and fun colleagues!

Tastemade is committed to providing reasonable accommodations during our recruiting and interview process. If you require any assistance or need accommodations, please reach out to us at peopleops@tastemade.com

Your application and any materials you submit will be subject to our Privacy Policy.

We're an equal opportunity employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.

Jobcode: Reference SBJ-rzq1y3-18-117-76-7-42 in your application.