Full Time Job

Senior Business Systems Analyst

Sony Interactive Entertainment

San Mateo, CA 02-20-2021
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description

Senior Business Systems Analyst

San Mateo, CA

Responsible for design and implementation of ServiceNow application-based solutions for Supply Chain Operations organization. Design enhancements, direct research, manage implementation and end-user training across supply chain, logistics, and warehouse functions. In collaboration with stakeholders, identify projects that improve productivity through function activation, process automation (reduction of manual processing), and increased and/or streamlined information access.

Responsibilities:
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements for physical and digital supply chain related programs design
• Design solutions on ServiceNow platform; collaborate with developer to implement
• Improves systems and processes by studying current practices and designing modifications
• Recommends controls by identifying problems and developing improved procedures
• Guides stakeholders through phases of requirements definition, development and UAT
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Develops and deploys applications to automate and track operational workflows

Qualifications:
• Bachelors Degree or equivalent with at least 5 years experience in supply chain
• Excellent verbal and written communication skills
• Experience with various system and process implementations
• Working knowledge of MRP, PLM, Logistics, BI and EDI Interfaces
• Experience using SQL
• Broad Supply Chain Operations knowledge with an emphasis on industry best practices
• Experience developing workflow based applications in ServiceNow
• Experience creating reports and data visualization in SAP Business Objects and/or other business intelligence tools
• Demonstrated analytical, problem solving, and documentation skills. Strong technical writing skills including creation of Functional Specifications and Test Cases
• Ability to gather data from multiple sources and compile it into a user-friendly format, ensuring it meets stakeholder needs
• Good interpersonal, written and verbal communication skills, with ability to interact with individuals at all levels

Desired Qualifications:
• Bachelors Degree or equivalent with at least 5 years experience in supply chain
• Excellent verbal and written communication skills
• Experience with various system and process implementations
• Working knowledge of MRP, PLM, Logistics, BI and EDI Interfaces

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Company Profile
Sony Interactive Entertainment

Recognized as a global leader in interactive and digital entertainment, Sony Interactive Entertainment (SIE) is responsible for the PlayStation® brand and family of products and services.