Senior Business Systems Analyst

Job Description

Senior Business Systems Analyst
San Diego, CA

Responsible for design and implementation of ServiceNow application-based solutions for Supply Chain Operations organization. Design improvements, direct research, lead implementation and end-user training across supply chain, logistics, and warehouse functions. In collaboration with partners, identify projects that improve efficiency through function activation, process automation (reduction of manual processing), and increased and/or streamlined information access.

Responsibilities:
• Resolves operational objectives by studying business functions; capturing information; evaluating output requirements for physical and digital supply chain related programs design
• Design solutions on ServiceNow platform; collaborate with developer to implement
• Improves systems and processes by studying current practices and crafting modifications
• Recommends controls by identifying problems and developing improved procedures
• Guides partners through phases of requirements definition, development and UAT
• Supervises project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Develops and deploys applications to automate and supervise operational workflows

Qualifications:
• Bachelors Degree or equivalent with at least 5 years experience in supply chain
• Excellent verbal and written communication skills
• Experience with various system and process implementations
• Solid understanding of MRP, PLM, Logistics, BI and EDI Interfaces
• Experience using SQL
• Broad Supply Chain Operations knowledge with an emphasis on industry standard methodologies
• Experience developing workflow based applications in ServiceNow
• Experience crafting reports and data visualization in SAP Business Objects and/or other business intelligence tools
• Proven analytical, problem solving, and documentation skills
• Strong technical writing skills including creation of Functional Specifications and Test Cases
• Ability to capture data from multiple sources and compile it into a user-friendly format, ensuring it meets stakeholder needs
• Good interpersonal, written and verbal communication skills, with ability to get along with individuals at all levels

Jobcode: Reference SBJ-d8v489-13-59-218-147-42 in your application.