Production Support Software Engineer

Job Description

As the largest most diversified television broadcasting company in the country, we continuously look to embrace new digital opportunities and challenge ourselves to defy expectations of what a broadcaster can do. Sinclair has an exciting opportunity for a Software Engineer to join our Software Development Production Support Team. We are searching for a dynamic individual who is a natural problem-solver and enjoys the challenge of troubleshooting complex issues across a diverse technology stack.

The enterprise systems that the position will support range from large ERP databases and highly transactional sales systems to data warehousing, web-based broadcast and reporting systems, each with many integrations and dependencies. These systems support our business and media operations, servicing both internal and external customers.

Responsibilities:
• Responsible for ensuring the stability and performance of production applications
• Develop solutions that address break-fix, production stability and optimization issues
• Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
• Contribute to automation of delivery pipelines, monitoring, and testing
• Coordinates with various support and delivery teams across the organization, for problem research and resolution
• Leverage Sinclair standards to design, build, and maintain efficient, reusable, and reliable code
• Build a solid rapport with colleagues across Sinclair Technology Partners (STP) including those working in Software Development, Systems, Security, Communication, Quality, Product Ownership and Analysis.
• Responsible for facilitation and communication of issues defined as high/critical business impact across IT and Business, to resolution.
• Responsible for managing the various escalation processes for multiple work efforts including Incident Tickets, Service Requests, Root Cause Analysis, and /or Escalated Workarounds
• Responsible for production best practices, technical and operating standards (e.g., Run time improvements, Data Quality improvements) and workflow process
• Monitor incoming work queues and manage workload accordingly.
• Comply with all Sinclair processes including SDLC and Change Management processes.
• Maintain documentation, possibly including relationship diagrams, package documentation, and maintenance manuals.
• Collaborate on, adhere to and mentor others on coding standards and development best practices.
• Be a customer champion within STP and ensure all delivered solutions effectively and efficiently meet their needs.

Technical Experience:
• 3+ years of development experience in a corporate environment inclusive of enterprise integration tools, enterprise workflow tools, application integration development or design experience.
• Bachelor's Degree in Computer Science or Information Technology and have proven ability to design, optimize and integrate business processes.
• Having experience with the following technologies would support your success with working with our platform:
• Microsoft .NET / C#
• PHP, Angular and/or Node.js
• API Data Patterns and Architecture (SOAP, REST and HTTP)
• Experience with common scripting languages (JavaScript, Python, Groovy, Powershell)
• Linux/Unix skills a plus
• Familiarity with visual-based integration middleware platforms, Dell Boomi experience a plus
• Familiarity with BPM platforms, Pega experience a plus
• Database skills including SQL, data modeling, and databases (e.g., MS SQL Server, MySQL, Oracle)
• Experience with enterprise integration tools, middleware technologies, and application/data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL
• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP
• Experience with Cloud (Azure preferred) and Software-as-a-Service technologies
• Experience automating deployment pipelines
• General knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.…)
• Azure DevOps experience preferred

Non-technical Experience:
• Exhibit a keen sense of urgency for high severity incidents. Able to assess the customer impact and provide tactical solutions
• Flexible enough to work for extended hours and on weekends when needed to manage high priority issues, production recoveries, provide support to Dev & Infrastructure Releases
• Committed to continuous improvement of self and team. Quick to embrace modern technologies and able to self-teach
• Excellent communication and organizational skills are necessary
• Ability to motivate and mentor team members and be a positive influence
• Ability to articulate technical concepts and considerations to audiences from developers to executives
• Excellent analytical and procedural thinking skills
• Experience with Agile SCRUM / Kanban practices

Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

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Jobcode: Reference SBJ-r0zpe1-3-145-47-253-42 in your application.