Director, Platform Partnerships

Job Description

Director, Platform Partnerships (Remote)

Compulse is a digital marketing company dedicated to providing our customers with cutting edge digital marketing, analytics, fulfilment and ad operations platforms that maximize ROI and customer engagement. With a heavy focus on innovation and being the leader in all things digital marketing, our platform helps our partners plan, execute, and analyze omnichannel advertising campaigns with Compulse 360, an all-in-one martech platform that actually does do it all.

We operate in a fast paced, customer-focused, dynamic environment where everyone on the team is committed to the growth of our customers and company. Highly entrepreneurial, our success comes from employees who voice their opinions and ideas to facilitate growth to our bottom line. We reward performance, support individual development and foster a fun work environment.

We're looking for an experienced Director, Platform Partnerships whose mission will be to act as the strategic partner to our clients. You will be responsible for maintaining and growing long term customer engagements. Key areas of focus will be driving value add, adoption and growth of our solutions. You will report into the VP of Client Services and will be their trusted partner in defining growth strategy, optimizing customer service models, resourcing needs, improvement & retention tactics, and in implementing processes and technologies that scale. You will focus on maximizing the value of our solutions with our individual customers.

Responsibilities:
• Growth of digital revenue for both the clients and Compulse
• Develop trusted relationships with market leaders and digital sales leaders to ensure they get the maximum value from our solutions and maintain their subscriptions and services
• Identifying new growth opportunities
• Present digital capabilities and strategies to markets and/or seminars
• Ability to help with complex RFPs
• Provide business intelligence on market size, average market sale, and more
• Research and stay current on digital trends
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Collaborate effectively with the Sales to develop existing accounts and achieve client goals and objectives
• Serve as the link of communication between customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new Account Managers
• Assist with high severity requests or issue escalations as needed

Qualifications:
• At least 5 years of client-facing experience required
• At least 3 years in a digital marketing agency or publisher and ad tech platforms
• Strong understanding of Digital Advertising Metrics & Expectations
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solution
• Expertise in working online advertising or a SAAS platform is a plus
• Past experience in mentorship roles either personally or professionally is preferred
• Expertise in working online advertising or a SAAS platform is a plus

Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

About Us

Compulse is a leading marketing technology company for media companies and agencies. Our single-solution platform makes digital marketing easier by combining sales enablement, order management, fulfillment, and analytics, all consolidated into one UI.
The platform leverages more than 200 API integrations with leading martech solutions to streamline ad ops from proposal to fulfillment. Our customers use our powerful and easy-to-use tools to attract, engage, and delight customers.
With US offices in Baltimore, Denver, Seattle, Bellevue, Chicago, New York City, and San Francisco, and international offices in Delhi, St Petersburg, and Bogota, our team is passionate about putting our customers first.
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Jobcode: Reference SBJ-g4jw6q-18-221-85-33-42 in your application.