Vantage Coordinator

Job Description

Responsible for supporting multiple sales teams across ViacomCBS for Vantage account management during the sales and selling cycle. Position will be treated as Vantage point person for all aspects after the close of a sale and will maintain assigned accounts on a day-to-day basis, from order booking through invoice clearance, across all Vantage platforms (Linear, Digital, OTT, LLA, VOD). The position has frequent contact with clients, as well as a diverse group of both internal and external constituents. Position is focused on exceeding our customers' post sale needs, while adhering to all internal policies and processes.

Responsibilities:
• Build effective relationships at agencies through on-going communication with various departments i.e. Buying, Traffic, and Accounting
• Coordinate with Sales, P&I, Delivery, Traffic, Ad Ops and third-party vendor Known, on the maintenance of agency accounts including:
• Applicable Upfront and Scatter order entry
• Applicable Digital, OTT, LLA, STB VOD campaign entry in Operative One
• Timely delivery of advertiser schedules/flowcharts and I/Os
• Input of all inventory adds, deletes, and moves per P&I, Known, and/or client direction (with appropriate approval)
• Maintain schedule changes, both internal and external, including follow-up with agencies
• Product/Brand allocations
• Discrepancy resolution
• Invoice Clearance
• Flight Changes
• Digital campaign management
• Liability tracking
• ADU scheduling
• SAS post analysis/Digital delivery tracking
• EDI maintenance for applicable accounts
• Proficient use of WIDE ORBIT, OPERATIVE ONE and SALES FORCE to manage deals
• Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
• Monitor unit exception reports to ensure all contracted dollars are booked and all unschedulable units are placed
• Work with P&I and Known to flight deals, maintain any CPM guidelines, manage the effect of program changes on schedules
• Update digital allocations based on campaign performance at the direction of Vantage Panning Solutions
• Schedule linear Vantage units on the logs and communicate daily with Commercial Operations to resolve any issues and reconcile discrepancies
• Enter all linear copy instructions for Vantage accounts
• Coordinate with clients to gather missing tapes and tags
• Gather live linear addressable ISCIs from the client to communicate with internal traffic team
• Work with S&P and the NOC to confirm that commercial spots are in-house and approved
• Work closely with Billing and A/R teams to reconcile and clear invoices in a timely manner, monitor accounts receivable, and issue invoice adjustments

Qualifications
• Motivated self starter, eager to engage in the business and learn ViacomCBS processes from beginning to end
• At least 1 year of experience in the media industry required. 3+ years preferred
• PC Savvy: Expertise in Word and Excel
• Strong analytical skills
• Must have superior customer service skills
• Must have flawless attention to detail
• Proven ability to work in a fast-moving environment
• Must have the ability to prioritize. Must be flexible with hours
• Must have strong communications skills both verbal and written
• Must be able to manage multiple tasks and activities simultaneously
• Bachelor's Degree

ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-gwnknk-3-137-164-241-42 in your application.