Desktop / Hardware Support

Job Description

KEY RESPONSIBILITIES
• Provides IT support to the LA and Vancouver studios
• Installs new hardware and maintains existing workstations and servers
• Collaborates with local and remote team members to escalate and resolve problems
• Collaborates with IT and pipeline team to resolve cross-department technical problems

QUALIFICATIONS & EXPERIENCE
• Minimum (1) year of Linux/Windows/Mac desktop or server experience
• Building and repairing computer hardware
• Basic network configuration and troubleshooting
• Scripting languages knowledge (e.g. Python, bash, Powershell) is preferred
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Strong attention to detail
• Resourceful and proactive in gathering information, making a decision and taking action
• Strong time management skills
• Ability to work collaboratively in a team environment including remote members of the team

BENEFITS

We offer extended medical, disability and dental insurance.

APPLICATION

Please only apply once. We keep your application details on file for both current and future job opportunities. If you are applying to more than one position, use the same email address on all applications. Only re-apply if

your details have recently changed.