Technical Program Manager - eSports, eSports Digital

Job Description

Technical Program Manager III, Esports Digital, Fandom

Riot Games Esports will carry sport and sports entertainment to its future. We've been there for fans from the beginning. With our pioneering legacy, we've helped forge the foundation of modern esports. Today, we are changing what it means to be a sports entertainment and media company, redoubling our commitment to creating value for gamers, players, partners and sports organizations around the world.

The last 12 months have been amazing for esports at Riot. We held our most-watched League of Legends Worlds Championship, and we ran our first global tournaments for VALORANT, Wild Rift, and Legends of Runeterra. On the back of that success, and in our ever-growing dedication to our mission to be the most player focused company in the world, Riot is doubling down on our investment in the esports and fan experience with industry-leading innovations like Project Stryker that will make our ambitions come to life.

Are you interested in being part of a team poised to redefine the esports fan experience? We're looking for passionate, innovative individuals with a keen eye and ear for fan behaviors who are ready to help us tackle Riot's high-priority focus on Unleashing Fandom and Reinventing the Watch Experience for fans across the globe! As a Producer III on the Esports Fandom team, you will work with a cross-functional team of product managers, designers, engineers, artists, and QA to develop and iterate on our esports fandom systems.

You will be responsible for leading planning, and aligning development to the product vision throughout the full product lifecycle. You will be accountable for quality, delivering to schedule, and managing the team's resources and time allocation.

You will report to the Lead Producer for Esports Digital.

Responsibilities:
• Work with Product Leads (PL) and Engineering Management (EM) to define how work will be tracked, then communicate and train on that process
• Assist PLs and Team Captain (TC) in managing cross-team dependency coordination
• Assess & improve delivery health through velocity metrics and troubleshooting
• Work with PLs and EMs to define release plans and launch rituals
• Provide data to help facilitate group playtesting and feedback gathering
• Facilitate agile rituals (standups, grooming, planning, retro)
• Drive the process to facilitate creation of product or feature roadmap
• Ensure team's work matches overall project priorities and goals
• Provide essential product feedback and insight to the team and leadership
• Balance team efficiency, team health, deadlines and quality
• Communicate team staffing needs
• Managing stakeholder expectations through interpreting and communicating stages to invested audiences

Required Qualifications:
• 5+ years of experience as a Producer with experience leading and coordinating live service development and operations
• Shipped multiple products with production responsibility on key features and/or content
• Experienced partner management and relationship-building skills
• Experience leading teams through feature development (planning, execution, delivery, post-release support)
• Ample experience scheduling and tracking development. Identifying and mitigating risks associated with key-milestones both for internal teams and external teams.
• Bachelor's degree or equivalent practical experience

Desired Qualifications:
• Experience working in med-large size organizations where collaboration across organizational boundaries is critical to success.
• Experience with Product Management tools such as Miro, Jira, Trello, and LucidChart.
• Experience with Product Management methodologies such as Scrum, Kanban, PMF, Jobs-to-be-Done, and Lean.
• Comfort in failing fast and learning to make things better!
Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming. It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

Jobcode: Reference SBJ-gp5mj9-18-119-111-9-42 in your application.