Data Services Engineering Manager

Job Description

Why PlayStation?

Data Services Engineering Manager

San Diego, CA
Our team D2C Data Engineering department is growing! Passionate about working on critical initiatives that allow for creativity and room for growth? At PlayStation, we use a variety of the most ground-breaking tools and deal with enormous amounts of data. Are you a strong believer in using data and technologies to drive the best business decisions? If so, read on…

Sony Interactive Entertainment's (SIE) Global Payment and Fraud Teams are the guardians of both customer trust and purchase success for PlayStation and the PlayStation® Network (PSN). We provide innovative solutions to support every element of the network, various platform services, customer service teams, a diverse developer community, and more.

As a Manager of Data Services team for the D2C Data Engineering department, you will lead a team of engineers using a wide array of skills and tools. Data Services monitors, supports, and enhances all Data Solutions work products. This involves teams in the GPFD department and outside of the department. The mission of fighting fraud daily can involve anything from short-term (a few weeks) to long-term projects (6+ months). Our responsibility is to provide data, dashboards, reports, and systems for the teams to do their daily jobs. We have lots of challenges, things change, and we get to be creative as we solve problems and build solutions.

What you'll be doing:

Manage a team of engineers who-
• Monitor and Enhance data pipelines and automated solutions for GPFD and D2C teams
• Maintain systems, create alerts, dashboards, charts/reports, and alerts delivery
• Document processes, architecture of systems/data flows, project plans, using the agile methodology
• Build training materials/presentations and present slides to a wide variety of audiences, from highly technical peers to executive management
• Find issues and appropriately and expertly raise tickets within/without the team
• Solve complex problems through highly creative methods

As a Manager-
• Provide weekly staff 1:1s, mentor team members, enable team growth, perform annual reviews
• Establish 24/7 support in coordination with offshore resources for nights/weekends.
• Participate in hiring, interviewing, developing tests, reviewing (pre-screening) candidates
• Budget and Forecast Data Solutions assets/services
• Use cloud technologies to provide robust solutions and learn new tools/systems as they emerge
• Demonstrate an outstanding work ethic
• Demonstrate a passion for protecting Sony and its customers

What we're looking for:
• BS Degree in Engineering, Computer Science, or equivalent experience.
• 5+ years of experience in database development, programming, design, and analysis.
• Solid experience with data and databases
• Familiarity with common files formats - csv, xml, json, avro
• SQL skills - writing, reading, tuning, debugging
• Data table design skills – DDL & DML
• Understanding SQL execution
• Demonstrable understanding of coding and scripting languages - Java, Python, JavaScript, bash, batch files
• General knowledge in Linux, Unix Administration, and Windows Administration
• File ownership and permissions, file/data transfer methods
• Users, access/authentication, and encryption/ssh
• Experience with automation, configuration management, enterprise schedulers

Preferred Qualities:

Management experience, team leader, scrum master Database skills - Snowflake, DynamoDB, Oracle, Hadoop, Athena, EMR Reporting/BI Tools – Tableau/Splunk/Datadog Basic Knowledge of Payments Processing and CNP (Card Not Present) Fraud Streams – Kinesis/Kafka/ActiveMQ Cloud- Common Services, AMIs, instances, automation, storage (Packer/Ansible/Chef/Puppet), Docker, etc.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Jobcode: Reference SBJ-d985ek-18-223-32-230-42 in your application.