Global Talent Operations Manager

Job Description

Global Talent Systems and Operations Manager

Penguin Random House, the leading publishing house in the US, is excited to hire for our Global Talent Management & Development (GTM&D) Team based in NYC/USA. If you're someone who finds yourself at your best working across multiple time zones, building relationships with international colleagues, establishing yourself as a technical and subject matter expert, and enjoy the technical and analytical side of talent and learning, then this is the role for you!

The GTM&D team is a fast-paced, collaborative team that sits at the company's core working in close partnership with our country HR teams, employees, and leaders worldwide to drive the PRH global talent strategy at a local, and global level, including with our parent company, Bertelsmann, headquartered in Germany.

Responsibilities (will include but aren't limited to):
• Project manage a range of technical or digital projects from systems roll-outs into new companies, departments, and territories, to managing the production of programs, or the launch of new eLearning.
• Oversee and be the technical lead for the Talent management System (SAP Successfactors) and other talent and learning platforms, including becoming the subject matter expert and go-to person for all system users and stakeholders worldwide.
• Maintain the data quality and best-practices for using the talent management system, including managing and evolving system processes, overseeing the global data feeds, reporting, and problem-solving technical issues.
• Set-up and oversee ongoing talent processes that are launched or live in the talent management system such as the Performance and Potential evaluations, talent factsheets, and learning assignments.
• Manage the annual talent management system budgeting process, including liaising with the PRH territories and our shareholders to ensure accurate billing.
• Source and manage the roll-out of new eLearning/digital learning required to meet compliance and/or local learning and development needs.
• Actively look for opportunities to use technology to support the effectiveness of talent management from digitalizing our systems training, providing real-time and in-the-moment learning, and creating seamless employee experiences.
• Vendor and Stakeholder relationship management including eLearning and assessment providers, business stakeholders, and technical and system teams.
• Other ad hoc activities required to provide operational support to an evolving Talent team.

Requirements:
• 3-5 years' experience within HR and Talent, or equivalent function
• Ability to build, manage and leverage relationships with internal and external partners across varying levels and geographies
• Demonstrates strong organizational and project management skills with the ability to successfully work on and deliver multiple workstreams simultaneously
• Demonstrate advanced analytical, HRIS/talent management system and budget management experience (desirable experience with SAP/Successfactors)
• Ability and flexibility to work effectively across cultures and international time zones, including Europe, Latin America, and Asia
• Possesses a forward-thinking, and solution-focused mindset and approach
• Analytically minded and able to design, define, and extract data from reports; requiring proficiency with Excel
• Approaches all tasks with a positive, can-do, problem-solving attitude
• Strives for accuracy and pays attention to detail
• Capacity to read and extract learnings from data to inform talent decisions, identify areas for improvement, and assess the effectiveness of talent development solutions

This is an opportunity to join a global, industry leading business in a pivotal role so don't delay, please apply now using our online application process, and include your resume and cover letter!

Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.

Jobcode: Reference SBJ-rn8733-3-144-202-167-42 in your application.