Associate Manager - Email Marketing

Job Description

Associate Manager, Email Marketing – Consumer Marketing

Penguin Random House is seeking an enthusiastic, passionate Associate Manager for our Email Marketing team.

This position reports to the Assistant Director, Email Product Strategy and sits within the Consumer Product & Email Strategy team. The Associate Manager will work closely with a cross-functional team that includes product, design, email operations, data, editorial, metadata, analytics, and marketing. This is an exciting opportunity for a junior marketer to grow in a role that's focused on engaging and nurturing an audience of millions of email subscribers.

Who You Are:

You are a detail-oriented email marketer with a consumer-first mindset. You can communicate effectively with a wide variety of stakeholders who have varying goals and levels of technical understanding and you shine when prioritizing work and problem solving.

What You Will Do:

The Associate Manager will specialize in our engagement-first campaigns, working closely with the Assistant Director to set KPIs. The associate manager will be tasked with end-to-end execution of campaigns, from ideation to audience targeting, scheduling, testing, reporting, and iterating, in line with our team's larger marketing goals. You will identify & empathize with our consumer segments and their corresponding business goals so that you can effectively plan and implement user journeys that deliver value to the user and the business.

A typical week may include tasks such as:
• Planning with content marketers to refine email messaging based on audience need
• Writing a design brief, and collaborating with the design team on a vision for a particular campaign's look & feel
• Creating custom filters based on data & analytics to find the best audience for a particular email or email series
• Working with the product team to socialize new site feature launches via dedicated email sends
• Testing -- A/B testing across the program to optimize performance; or qualitative user research to continually improve engagement with email program
• Building post-campaign reporting after launch to update stakeholders on key KPIs

Skills/Qualifications:
• Demonstrated interest in and experience with creating consumer-facing marketing email campaigns
• Thrives working collaboratively, from ideation through launch
• Exceptional time-management and personal organization
• Proactive communicator with superlative written and verbal communication
• Ability to demonstrate flexibility in a fast-paced, changing development environment
• Proficiency with Microsoft Excel
• Experience with a rewards or loyalty program a plus
• Facility with Basecamp, JIRA, Cheetah Digital, Invision a plus

Please apply using our online application process, and please include your résumé and a cover letter. Full-time employees are eligible for our comprehensive benefits program.

Jobcode: Reference SBJ-gx374q-3-15-190-144-42 in your application.