Sr. Product Manager, Commerce, Service

Job Description

Responsibilities

Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Here you can fly to new heights!

As a Sr. Product Manager on the Peacock Commerce team, you will devise, define, design, develop, test, and launch vivid and compelling experiences that are contextually relevant, exceedingly useful, and curiously entertaining.

What we're looking for in a candidate:
• You are an experienced product owner with a proven track-record of end-to-end ownership and delivery of consumer-facing digital products.
• You have relentlessly high standards and deep operational knowledge and expertise in every aspect of digital product development. You use tools, technologies, established best practices, and your own experience-based methods.
• You examine the data and listen to the voice of the consumer.
• You identify the most impactful concepts and push them through a rigorous course of critical evaluation, execution, implementation, experimentation, success-or failure.
• You are a strong communicator, able to articulate your point-of-view, engage in fact-based discourse, collaborate, compromise, and bridge gaps across teams and stakeholders at every level.
• You are resourceful and you lean on yourself, able to bring the big ideas and deliver the practical daily output.
• You feel most at home in a fast-paced, iterative, and collaborative environment.
• You are fluid and adaptable-able to pivot and work on multiple tracks and bring clarity to ambiguous initiatives.
• You have a consumer-first approach to product design and development.

What you will do:
• Develop and own high-value, consumer-centric digital features and products for web, mobile devices, connected devices and smart TVs.
• Use qualitative and quantitative data to define requirements.
• Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organization.
• Collaborate with other product owners, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment.
• Balance inputs from business, design, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust.
• Define and evangelize best practices. Collaborate on the planning and building of scalable and extensible tools and resources.
• Develop a roadmap of impact-generating digital products, features, and optimizations that prioritize customer value, business growth, and strategic opportunities
• Manage a portfolio of B2B client solutions, harmonized with consumer-facing features.

Qualifications
• Minimum 5 years owning the product lifecycle-incubating, building, delivering, and scaling digital products.
• Experience working with stakeholders in Legal, Data Governance, Privacy and/or Cybersecurity.
• Experience in product spaces related to identity, data governance, cybersecurity, privacy, sign-in and other e-commerce features.
• Experience developing customer-focused products for the web and shipping apps to iOS or Android.
• Fluency defining customer problems, identifying hypotheses and prioritizing a product backlog.
• Experience with entertainment platforms-tvOS, Fire TV, Roku, etc.-a plus.
• Technical depth and fluency working with cross-platform engineering teams.
• Close familiarity with common project management tools such as Jira.
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-d2052m-3-15-202-4-42 in your application.