Manager, Video Operations

Job Description

Responsibilities
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Here you can fly to new heights!
Description

Peacock is looking for a highly organized video operations professional to help manage the evolving asks within the fast-paced and challenging environment supporting NBC Entertainment's growing portfolio of programming on NBC.com and apps, as well as third-party providers and social platforms.

You'll be responsible for ensuring video content is successfully acquired, prepared and syndicated to on-domain and off-domain platforms. Your dedication to precise content availability plays an instrumental role in advancing our positioning within the rapidly evolving digital marketplace.

Essential Responsibilities
• Manage incoming volume of publishing requests and assignments across team members; identifying pacing issues or reallocation based on priority
• Collaborate with program operations managers, network operations specialists and various support teams to develop content prep standards and video encoding requirements, driving efficiencies and readiness to both upstream and downstream publishing workflows
• Partner with business development, distribution, metadata, design and editorial teams to plan and scale roll-out of large library acquisitions
• Audit entitlement windowing processes to ensure compliance with streaming rights
• Create, maintain and revise process maps, workflows, and standard operating procedures

Qualifications/Requirements
• Bachelor's degree in Digital Media, Communications, Film and Media Studies or equivalent discipline
• Minimum 3 years of experience working with:
o Digital video file formats, encoding specifications, publishing workflows, governmental compliance standards and troubleshooting techniques
o Content management systems trafficking high volume, time sensitive assets for multi-platform syndication non-linear editing systems and Adobe creative suite
o Enterprise grade file transfer protocols, workflows and methods; Aspera, Signiant, etc.
o OVP services such as Anvato, thePlatform, Brightcove, and Kaltura
o Ad-serving platforms such as Freewheel, DFP, etc. as well as DAI
o Archival data system cataloguing, indexing and restoration
o Methodologies such as Agile, Scrum and tools such as JIRA, Airtable, Trello, Monday.com, Wrike and Confluence
• Experience scheduling operational coverage and managing resourcing allocation against video QA and QC requests
• Expertise with consumer apps on traditional platforms and digital products
• Interested candidates must submit a resume/CV online to be considered
• Must be willing to work evenings, weekends, extended hours or holidays as needed
• Must have work authorization to work in the United States
• Must be willing to work in Universal City, CA

Desired Characteristics
• Television entertainment industry experience preferred
• Excellent and effective communication & collaboration skills
• Proactive problem solver with the ability to prioritize and concurrently handle multiple, time sensitive requests within a high-pressure environment
• Creative problem solver with a willingness to try new things when all else fails
• Experience researching MVPD, OTT, and SVOD publishing procedures and industry trends
• Familiarity with data insights and metrics tracking tools Domo, Adobe, and Google Analytics

Jobcode: Reference SBJ-d87n5x-18-119-131-72-42 in your application.