HR Associate, Benefits & Administration

Job Description

HR Associate, Benefits & Administration (Hybrid)

Department: Human Resources
Corporate Area: Human Resources
Status: Full-time/Regular/Non-Exempt
Supervisor: Senior Vice President, Human Resources

Position Overview:

The Human Resources (HR) team provides key support to PBS's 550+ employees, allowing staff to deliver on the PBS mission; live our core values; and create an environment that attracts, develops, and retains the diversity of talent that makes PBS's culture rich and engaging.

The HR Associate, Benefits & Administration will provide support to the HR Department, concentrating on employee benefits and operations while also providing administrative support to the Senior Vice President of Human Resources.

Key responsibilities will include, but are not limited to:

Employee Benefits & HR Operations 75%:
• Assists and supports the administration of PBS benefit programs such as group insurance, retirement, wellness, staff benefit education programs, and new hire orientation

• Interfaces directly with employees: responds to inquiries for information and provides forms, instructions, and other enrollment materials to employees; researches and advises employees on eligibility for benefit programs.

• Assists with the accurate maintenance of benefits records, research, and preparation of reports

• Process personnel actions and perform other data entry and maintenance in PBS's HR Information System (Workday)

• Update benefits-related information as-needed on PBS Intranet and PBS's HR Information System (Workday)

• Assists with the implementation and communication of new policies, programs, and procedures

• Under guidance of the Director, Employee Benefits, accurately reconciles, and processes monthly benefit censuses and invoices for payment

• Escalates issues to Benefits Director as needed

• Occasional travel to Technology Center office for HR-sponsored events

HR Executive and Department Support 25%:
• Provides administrative support to the SVP Human Resources

• Accurately and on a timely basis processes department invoices in the PBS financial system

• Update and maintain organizational documents including org charts, FAQs, and employment policies

• Manage the maintenance of all HR files, including physical and electronic personnel files and other records

• Other duties as assigned, to include support for other HR team members and special department events/initiatives

Requirements for success:
• Bachelor's degree in Human Resources, Business Management, or a related field; or equivalent experience

• Prior professional experience in administrative support and/or project coordination desired

• Experience in Human Resources a plus, but not required

• Proficient to intermediate skill with Microsoft Office (Word, PowerPoint, Excel)

• Familiarity with Microsoft Outlook, specifically with scheduling/calendaring

• Ability to work in a hybrid environment; high level of comfort with hybrid meeting platforms including Microsoft Teams and Zoom

• Prior experience creating presentations and other explanatory documentation using PowerPoint and similar tools

• Prior exposure to Workday or any other HRIS system preferred

• Excellent written and oral communication skills

• Superior organizational skills; high attention to detail and ability to multi-task and prioritize

• Must be able to handle confidential information with high level of discretion

• Resourceful, self-directed, and flexible team player with excellent interpersonal skills 

• Self-starting with tremendous initiative and solid follow-through skills

• Interest in public media and PBS's mission preferred

PBS is an Equal Opportunity Employer in accordance with the EEOC and the Commonwealth of Virginia.

Jobcode: Reference SBJ-gmo8e6-3-145-154-178-42 in your application.