Product Manager, User Retention

Job Description

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from ViacomCBS, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the US in addition to the ability to stream ViacomCBS Streaming's other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

ROLE DETAILS:

CBS News is seeking a Product Manager to own and grow user retention. The CBS News digital product team leads all aspects of the roadmap for owned & operated products that are available on 20+ platforms, and is always growing to new ones meeting users where they are. Reporting to the Senior Director of Product, will focus on retaining users by building cross platform features that seek to improve session length & return frequency; encouraging a long term, dedicated relationship with our users.

YOUR DAY-TO-DAY:

This role will work closely with a multi-functional team in end to end product development cycles to ship & measure features. Day to day involves tasks such as dissect and define cohorts of users in collaboration with the Business Intelligence team; develop hypotheses on improving features & optimizations with the Growth and Engagement team; craft UI & UX with Design team; work with the Engineering team to implement prioritized features by writing & delivering all-encompassing PRD; monitor feature performance, it's impact to core critical metrics, and more.

PRIMARY RESPONSIBILITIES:
• Develop & lead a data-informed roadmap
• Collaborate with other product managers to align on roadmaps & sprints
• Monitor important metric performance & competitive landscape, identify anomalies & opportunities
• Build and upkeep comprehensive PRD and other material as needed to communicate product vision & current state
• Construct Jira tickets to translate product requirements into measurable stories or tasks
• Lead full product cycle from research to requirements through launch
• Ship measurable features
• Prioritize resource-competing tasks or bugs to achieve maximum return on investment
• Develop and maintain strong collaborative relationships with various teams
• including but not limited to: Engineering, Design, Editorial, BI, Marketing, Biz Dev
• Anticipate and resolve issues that affects development timeline

WHAT YOU BRING TO THE TEAM:

You Have -
• Minimum of 3+ years experience on a product management team
• Minimum of 2+ years in digital industry with media experience
• Minimum of 2+ years product managing apps (mobile or tv)
• Familiar with Adobe Analytics (Omniture), Jira and preferably Confluence
• Analytical thinking mindset, uses data to answer questions
• Exceptional organizational, communication and problem-solving skills
• Ability to multitask, pivot, and change focus with a can-do attitude
• Basic understanding of web technologies, can digest json/xml feeds

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ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-rznb27-18-223-0-53-42 in your application.