Manager Of Live Operations

Job Description

Hiring Salary Range: $75,000.00 - 110,000.00

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the US in addition to the ability to stream Paramount Streaming's other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Manager, Live Operations LatAm

Your Day-to-Day
• Monitor and manage weekly streaming schedule of live sports events for all Central and South America. This includes the English Premier League, Copa Libertadores and Copa Sudamericana.
• Ensure staffing needs are in place for all the weekend events.
• Make sure all signal acquisition plans are documented in a runbook for operators leading into the week's schedule of live events.
• Maintain and enforce Standard Operational Procedures to guarantee high quality events.
• Write root cause analysis reports for incidents that impacted performance. Submit tickets into JIRA that need additional development or engineering work.
• Work closely with developers and engineers to set up workflows for new leagues that need to be onboarded.
• Ensure live events are tested in advance.

Minimum Qualifications

What you bring to the team:
• A minimum of 5 years of experience working with live streaming and live events
• Bachelor's degree in Media, Communications or related field and/or equivalent work experience.
• Strong client/account management skills. Comfortable presenting information and plans to senior management. Must be available to oversee live events on weekends.
• At least two (2) years of experience hiring and managing people
• In addition to English, must be fluent in Spanish and/or Portuguese – written and spoken.
• Experience working with both subscription and ad-supported video products.
• Familiarity with both cloud-based acquisition workflows and more traditional satellite/fiber workflows. Experience working with cloud-based live streaming playout solutions.
• Strong knowledge of live streaming workflows and encryption technologies.
• Experience working with multi-regional teams in Latin America.
• Proven track record as a problem solver in stressful situations.

Paramount is an equal opportunity employer (EOE) including disability/vet.

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Jobcode: Reference SBJ-gk59xp-18-117-186-92-42 in your application.