Manager Account Management

Job Description

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from ViacomCBS, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the US in addition to the ability to stream ViacomCBS Streaming's other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Description:

Division Overview:

The Account Management team is responsible for supporting the sales team inclusive of sales support/client development, media plan management, and revenue reconciliation. This team is also in charge of monitoring the digital advertising programs of ViacomCBS' customer base!

Details:

The Manager of Account Management is charged with overseeing and supporting a team of Account Managers who are ultimately accountable for ensuring the successful creation, management and delivery of all ad campaigns. The Manager will staff and train the Account Management team, as well as provide management support, facilitate career development and guide and motivate the team overall.

This individual will strive for optimal client satisfaction and provide top level service/support to the Sales teams. As a Manager of Account Management, we need this person to be charged with working with Sales Management and other operational team leads in helping define cross departmental efficiencies, and support ViacomCBS policy, process & procedure.

The manager should be able to work well independently and thrive in an ever-changing, fast-paced environment and have a passion for managing and developing teams. The ideal candidate should be proactive, detail oriented, extremely organized and should have advanced problem solving skills.

Your Day-to-Day:

Responsible for leading a team of Account Managers in partnership with sales leadership

Assist Account Managers in the prioritization, management and execution of the sales cycle and account workflow.

Partner with Sales Management to ensure the team is providing the highest level of on-going support

Work closely with account team to communicate with client as needed, making recommendations and supporting campaign optimization

Proactively work with internal stakeholders to resolve any campaign execution issues

Provide strong representation & leadership for the Account Management team

Ensure fluid communication & process flow with other ViacomCBS departments
Oversee and assist account managers through revenue reconciliation process on a monthly/quarterly basis with Finance team

Interview and hire new Account Managers as needed

Qualifications:

What you bring to the team:

Bachelor's Degree in related field

Minimum of 4+ years experience in internet advertising or related field in digital

Experience managing a team

Excellent verbal and written communication skills

Quick Learner with proven ability to grow and lead a team

Strong partner communication skills with ability to work independently

Ability to manage competing priorities effectively

Strong process management and multitasking abilities

Strong analytical and creative problem solving skills

Experience with online ad serving systems

You might also have -

Experience with Salesforce applications

Prior experience as a Digital Account Manager

ViacomCBS is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-dyxqe0-18-119-125-7-42 in your application.