Job Description
The Senior Business Systems Engineer serves as project manager on complex systems development and enhancement projects and develops applications to streamline/automate business processes.
• Trains, leads, and provides technical guidance to professional and technical staff assigned to business systems analysis; directs the work of peers and/or subordinate professional Information Technology staff on projects.
• Analyzes and evaluates business requirements, consultants with personnel from various departments and identifies areas for the development of technical solutions to automate and/or improve business processes.
• Provides recommendations on new or enhanced systems, software, upgrades and modifications.
• Evaluates and balances the requirements/needs of multiple departments in identifying the technical solution that will best meet the identified needs. Participates in developing strategic plans for systems/applications development and/or acquisition.
• Acts as the project lead over moderate/large business automation projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include:
a. Determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for ''requests for proposals'' pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection;
b. Serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; providing updates on project status, timelines, and problems; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements;
c. Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned projects to ensure compliance with schedule, budget and project specifications.
d. Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifying and resolving obstacles to progress.
e. Designing and directing project testing and quality assurance processes for assigned projects.
• Coordinates and conducts user training sessions; develops and updates user documentation, written instructions, training guides, manuals and materials for users and applications support staff; meets with users to provide information regarding system changes and enhancements and to address any questions or issues.
• Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
• Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines.
• Develops programming specifications to serve as guidelines for application development staff for complex system enhancements and modifications; confers with application development staff to clarify program specifications.
Requirements & Skills:
• Five years project management experience and systems architecture and design principles.
• Bachelor's degree from an accredited college or university with major coursework in computer science, information systems, business administration, public administration, or a closely related field which includes coursework in business analysis and technical writing.
• Possession of one or more approved information technology certificates and/or completion of other approved technology related training may substitute for some or all of the required education.
• Advanced principles and practices of project management and workflow analysis.
• A broad range of operations, services, concepts, terms, and activities common to a comprehensive, state-of-the-art information systems program.
• Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems.
• Methods and techniques of developing and presenting technical documentation and training materials.
• Principles and practices of record keeping.
• ERP Solutions (preferably Workday, Microsoft D365)
• Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems.
• Lead, train, assign, schedule and review the work of technical and/or professional information technology staff.
• Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or organizational goals.
• Perform business rule and process analyses and apply critical thinking skills to reach sound, logical conclusions regarding user client needs and business requirements for complex assignments with a broad scope.
• View, understand, explain, and plan complex, multi-departmental projects from both the high level, overall perspective and the detailed, task level.
• Prepare and monitor project budgets.
Jobcode: Reference SBJ-rnjjx5-35-172-223-130-42 in your application.