Creative Infrastructure Program Manager

Job Description

It's an amazing time to join Netflix as we continue shaping the future of global entertainment. We are bringing new stories to millions of people worldwide by promoting our original, exclusive content. As Netflix continues to scale across the globe, our Creative Planning Team will be the driving force in building the resources, workflows, and partners that power our creative promotional production. A diverse team of creative professionals, the team is evolving how we create, optimise, and share stories about our content.

To support the expanding landscape of our production capabilities, we are looking for an experienced Production Planner to build solutions, workflows and partnerships to support creative AV and design work across the continent. This role is responsible for managing a network of partners that facilitate the production of creative promotional work. This role entails being an involved leader and a collaborative, decisive problem-solver bridging creative, operations, and post production teams.

The Creative Infrastructure Program Manager is an individual contributor role, reporting to the Manager, Production Planning - EMEA.

The Role

Reporting to the Manager, Production Planning - EMEA this role will build and lead a network of external agency partners to manage large-scale creative campaigns and innovation work across Marketing and Product.

This Program Manager will be a horizontal leader, connecting teams across Netflix to develop innovative production frameworks, strategic relationships and new ways of working.

The role is responsible for managing a large portfolio of existing solutions, while also leading in the development of new ones across the region, and beyond. They are responsible for centrally overseeing a curated network of creative agency and production partners across EMEA.

They will drive cross-functional collaboration with internal and external teams to identify the optimal production solutions, to create content across Netflix's A/V, Imagery, and Innovation slate.

Responsibilities include:
• The role is equal parts strategic thought leadership, and hands on workflow implementation and management.
• Collaborate cross-functionally with Product Creative, Marketing, E&P, and Innovation teams.
• Manage scaled external partnerships, agencies and freelancers creative and production teams.
• Assess the needs and build production solutions across a broad team of cross-functional partners, optimising existing workflows and developing new ones to ensure that we eliminate bottlenecks and produce high-quality creative with appropriate velocity.
• Ensure that established best practices are maintained and upheld across physical and post production.
• Own training efforts, and maintaining documentation, across Creative Production teams, new and existing agency partners.
• Be a subject-matter expert on the latest trends in creative technologies, formats, and production procedural standards.
• Be responsible for financial tracking/budgeting, performance and management for contingent, creative agency, and production partners.
• Have a strong voice in defining and continually raising the bar for creative excellence across all outputs.

Qualifications:
• Extensive production experience across AV, Design and Creative workflows; with an emphasis on short form content, entertainment marketing and creative campaign development at scale.
• A practical understanding of the agency and production company landscape across multiple markets within EMEA.
• Experience analysing and optimising creative & operational workflows from concepting phases through finishing, and localisation.
• Leadership experience at a social agency, post production company, marketing agency or studio.
• Experience managing high asset volume projects in parallel, collaborating with high-performing teams to deliver various formats of marketing materials.
• Ability to collaborate with various levels of a fast-paced creative organisation, ideate production solutions quickly, and pivot when necessary.
• Understanding of the latest AV and design software, formats and tooling advancements, including Adobe Creative Suite, 4K and HD.

Personality Attributes:
• See Who We Are and what our Culture is like.
• You are passionate and curious about all aspects of creative marketing and have an entrepreneurial mindset.

Jobcode: Reference SBJ-g6zbb9-18-116-85-72-42 in your application.