Benefits Specialist - APAC

Job Description

It's an exciting time at Netflix as we continue to expand our business globally. We are revolutionizing the way people watch their favorite shows and movies, and building our own library of original Netflix content for all to enjoy. Visit our Culture Memo and Long-Term View to learn more about our unique Netflix culture and our bold goals for the future.

The Benefits Specialist position is part of the Talent Experience and Operations team within Talent. We have a unique approach to our benefits philosophy here at Netflix, developing and delivering programs that support our freedom and responsibility culture. In a culture that supports creativity and innovation as a key competency, this position will have the responsibility of applying the same method of thinking towards the delivery of an innovative benefit offering for our talent.

Responsibilities
• You will work closely with our external and internal stakeholders (HRIS, Payroll, HR Generalists, HRBPs, Talent Acquisition, Employee Resource Groups, Finance Operations and benefit broker/consultants) to ensure accurate data exchange and effective operations and management of our APAC benefit and retirement programs.
• You will support annual renewals in APAC (8 countries and growing!), benchmark against our peers and research industry and employment trends.
• You will thoroughly understand and execute the compliance landscape that governs APAC benefits.
• You will work closely with our Talent Partners, HR Generalists and our health care partners to support them in responding to employee benefit inquiries and draw insights and learnings from their front line communication with employees to inform our work.
• You will create effective benefit communications and enhance and update our internal and external benefits site.
• You will work closely with HRIS to manage the workflows and automation of our internal systems (i.e. the Darwin and Workday benefits module).
• You will support the Benefits Team in influencing the benefits strategy, design and implementations of programs.
• You will conduct audits of data/invoices to ensure processes and policies are managed accurately and effectively.
• You will review employees' escalated claims issues, identify root causes and work out a long-term solution(s) with the vendors.

Experience
• 4+ years of an APAC focused Benefits role in a fast-paced environment.
• Agile. You are able to manoeuvre in ambiguity and derive informed decisions based on good judgement calls.
• Passion. Our employees are our top priority, and enabling an amazing employee experience as a consumer of our benefits programs is your main guiding principle.
• Curiosity. You are able to approach benefits with a deeply analytical and curious mind to take in many data points and provide summaries and actionable recommendations in a clear and concise way. You operate using good judgment.
• Collaborative. You have the ability to partner, collaborate and influence cross-functional teams & direct stakeholders to create an understanding that there is not one single voice making decisions. You actively seek feedback on our benefits from across the business.
• Unfazed. You have the ability to thrive in a fast paced environment and effectively communicate with business partners. You are comfortable working in a culture that values candor, transparency and courage.

Jobcode: Reference SBJ-d5eky7-3-141-0-61-42 in your application.