Media Traffic Technology Manager
NBCUniversal
New York, NY
Responsibilities
The New York Technology & Operations department provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities services for internal clients for the local portfolio of NBCU Owned Television Station businesses including a duopoly NBC and Telemundo News organization. The Technology team has responsibility for partnering with our local & division teams to build, deploy and support the technical systems used at NBCU Owned Television Stations WNBC and WNJU.
Reporting to the Director of IT, the Systems Engineer is a full-time position within the Technology & Operations Department that will be primarily responsible for helping gather requirements, planning, designing and implementing systems within our mission critical, multi-tenant broadcast and enterprise IT environment. The role will suit individuals who are excited by the opportunity to work with leading edge technologies in the design, implementation and transition to IP based and highly virtualized broadcast environments.
Job Responsibilities:
• ''A Hands on'' accomplished systems engineer dedicated to help our business win by supporting mission critical broadcast and IT systems, projects and new initiatives.
• Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to manage systems, documentation, follow best practices and implement new technologies & deliver projects on time & within budget.
• Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
• Provide troubleshooting & support for systems, infrastructure and applications, including root cause analysis.
• Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution / transmission systems and other workflow tools.
• Evaluate, test and install upgrades to all platform operating systems, applications, and hardware
• Install, commission and configure new technology
• Develop and maintain system documentation for operational and troubleshooting purposes.
• Work with operations teams to ensure SOP's & documentation are written and up to date.
Qualifications/Requirements
Basic Qualifications
• Bachelor's degree in Computer Science, Broadcast Engineering or similar with 5+ years' experience preferred. Equivalent experience considered.
• Experience in a similar role with an ISP, media company, systems integrator or other relevant industry.
Eligibility Requirements
• Must be willing to work in New York and New Jersey.
• Willingness to travel and work outside standard hours, and on weekends with short notice
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Ability to lift and carry 50+ pounds of gear
• Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program
Desired Characteristics
Desired Qualifications
• Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar.
• Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards.
• Proficient with video storage systems and video playout servers.
• Hands on experience with support of non-linear edit systems such as Adobe Premier.
• Experience supporting a major market or network News operation
• Knowledge and experience with hardware virtualization
• Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar.
• Strong ability to read and generate system documentation (Visio, ACAD).
• Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations.
• Excellent organization, collaboration and communication skills.
• Knowledge and experience with setup, testing and documentation of proof of concept systems
Jobcode: Reference SBJ-rv1v8j-18-213-110-162-42 in your application.