System Engineer

Job Description

Responsibilities
• ''A Hands on'' accomplished systems engineer dedicated to help our business win by supporting mission critical broadcast and IT systems, projects and new initiatives.
• Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to manage systems, documentation, follow best practices and implement new technologies & deliver projects on time & within budget.
• Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
• Provide troubleshooting & support for systems, infrastructure and applications, including root cause analysis.
• Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution / transmission systems and other workflow tools.
• Evaluate, test and install upgrades to all platform operating systems, applications, and hardware
• Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
• Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software or automation
• Participate in the testing of new technology.
• Install, commission and configure new technology
• Develop and maintain system documentation for operational and troubleshooting purposes.
• Work with operations teams to ensure SOP's & documentation are written and up to date
• Produce work that is consistently professional, reliable and detail oriented.
• Other duties as deemed necessary

Qualifications/Requirements
• Bachelor's degree in Computer Science, Broadcast Engineering or similar with 5+ years' experience preferred. Equivalent experience considered.
• Experience in a similar role with an ISP, media company, systems integrator or other relevant industry.
• Experience in supporting large scale systems to support business needs
• Experience supporting a major market or network News operation
• Hands on experience with support of non-linear edit systems such as Premier, FCP, Edius.
• Demonstrated knowledge of media over managed IP networks and protocols.
• Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar.
• Knowledge of distribution systems including RF, streaming and satellite.
• Strong ability to read and generate system documentation (Visio, ACAD).
• Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations.
• Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff.
• Be able to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure.
• Knowledge of standard engineering processes such as change control and agile development concepts.
• Excellent organization, collaboration and communication skills.
• Knowledge and experience with setup, testing and documentation of proof of concept systems
• Strong multitasking skills and the ability to prioritize tasks
• Active driver's license and good driving record

Desired Characteristics
• Knowledge and experience with hardware virtualization
• Proficient with IT routers, switches, firewalls, and port management applications
• Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards.
• Must be willing to work in El Paso, TX
• Willingness to travel and work outside standard hours, and on weekends with short notice
• Must have unrestricted work authorization to work in the United States
• Must have flexibility in working weekends and holidays
• Must be 18 years or older
• Must have the ability to lift and carry 50+ pounds of gear
• Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program

Jobcode: Reference SBJ-r7j9np-3-149-229-253-42 in your application.