Sr. Manager, Brand Operations

Job Description

Responsibilities

Summary:

The Sr. Manager, Brand Operations will manage the deliverables for the creative team, including brand creative and marketing campaign assets. They will partner with the various teams in our global theme parks on required deliverables for all projects. The role is the lead connector, facilitator, communicator and cross function liaison across the business with key partners in creative, project management, marketing, legal and asset management. The team member will also serve as the lead manager of several creative agencies. A master of the Operations craft, this role will report to the Director of Brand Operations.

Responsibilities include:
• Leads marketing creative process, production and execution of the global Universal Parks brand and campaigns to ensure efficient workflow, driving key milestones within the project life cycle
• Partners with Brand Creative, Brand Assurance and Universal Destinations & Experiences internal creative agency to project business needs up to two years in advance of delivery
• Maintains an accurate definition of scope and timing for creative deliverables based on business priorities
• Works in partnership with the Brand Creative lead to ensure seamless management of projects and requests
• Develops and manages robust project plans and timelines for all assigned projects; proactively and continuously manages updates to project trackers
• Implements, champions and drives tools and processes that unlock the business and increase partnership and collaboration between teams
• Influences and leads cross-collaboration with other operations team members as well as other team leadership within the organization
• Manages approvals waterfall for all projects, including executive-level approval moments
• Develops and manages agendas and presentations for cross-functional and executive-level meetings
• Liaison for legal, trademark and 3rd party partner approvals for Brand-led creative projects
• Works closely with global digital asset management teams and Brand Assurance for seamless and timely posting of all Universal Parks creative deliverables
• Partners with finance and operations team lead to manage the Parks Brand Creative budget, including quarterly forecasting and pacing. Ladders up to global Parks Creative budget
• Leads best-in-class culture that supports innovation, proactive problem-solving and a positive culture of feedback
• Contributes to the advancement and actualization of Universal's diversity, equity, and inclusion commitments

Qualifications

Qualifications/Requirements:
• 7+ years of related work experience, ideally in Creative Operations or Agency Operations. Campaign experience is desired.
• Works independently and is self-directed with exceptional ability to execute on tasks and understand their contribution to the bigger picture ensuring exceptional operational excellence
• Strategic, critical thinker and creative problem solver
• Effective communication, including speaking, writing and active listening as well as a professional presentation
• Experience with campaign and creative deliverables preferred, understanding of creative development and video production cycles desired
• Strong MAC skills and highly proficient in Outlook, Teams, Excel, Word, PowerPoint, Keynote, Acrobat. Photoshop, Illustrator knowledge desired
• Knowledge of Project Management software (Asana and Adobe Workfront)
• Highest-level project management skills, including attention to detail, time management, prioritization, and multitasking abilities
• Must be self-motivated & enjoy working in a fast-paced, constantly changing environment
• Team player who's curious, likes to brainstorm ideas & enjoys life!

Desired Characteristics:
• Bachelor's degree preferred, but not required
• Comfortable dealing with people at all levels and easily collaborates
• Develops and maintains strong relationships
• Enthusiastic and energetic when interacting with others
• Comfortable in a high-pressure, fast-paced environment
• A passion and interest in theme parks, consumer products, film/content, franchise/marketing strategy and studio process

Additional Requirements:
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
• In select work settings or where jurisdictionally mandated, must submit an attestation disclosing your COVID-19 vaccination status and be fully vaccinated against COVID-19 or adhere to enhanced protocols.
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $95,000 - $130,000 (bonus eligible)

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-g66p1n-3-145-164-106-42 in your application.