Senior Video Product Manager

Job Description

Responsibilities
Job Purpose:

Do you have a passion for helping define the future of entertainment? Do you use data and instinct to develop new features and make existing services better? Have you been called ''consumer-centric?'' Have you built video player features that increase consumer engagement and satisfaction?

NBCUniversal Direct to Consumer Group is seeking a Senior Product Manager to lead video-focused initiatives that will drive our KPIs and entertain and delight our customers across streaming products for NBCUniversal brands such as NBC, NBC Sports, Golf, Bravo, Oxygen, SYFY, USA, E! and Telemundo. Reporting to the Director of Video Products, the position will be responsible for the analysis and execution of video playback performance improvement and consumer-facing video player features across mobile, web and living room platforms.

Essential Responsibilities:
• Drive the improvement of video player performance metrics including video start times, buffering rates, video error rates and more
• Collaborate with other members of the product team and drive experimentation of new features within the playback experience
• Work closely with video player engineering teams by defining use cases and requirements
• Develop and nurture relationships with external platform partners and technology vendors
• Manage video player functionality across multiple products, platforms and/or initiatives
• Collaborate with Ad Sales, Data Science, Product Marketing and Content Operations teams
• Analyze data using various tools to find the insights that matter
• Prioritize and manage feature backlogs
• Craft well-constructed user stories based on consumer and business goals
• Keep on top of industry trends, technologies, and techniques
• Be a strong and vocal voice of the consumer
• Identify and push through new opportunities for NBCUniversal to continue to improve their standing as an industry leading video streaming platform

Qualifications/Requirements
Basic Qualifications:
• Excellent written and verbal communication skills
• Comfortable translating concepts and requests between technical and non-technical audiences
• Working knowledge of digital video players and streaming technologies
• Ability to read and understand technical standards and specs
• Willing to work both independently or collaboratively across multi-functional teams as the situation requires
• Able to analyze existing data sets to find insights and implement analytics to expand understanding
• Previous experience working in an agile development environment
• General knowledge of the role of Product in agile software development, including integrating customer feedback into requirements, driving prioritization and execution

Eligibility Requirements:
• Interested candidates must submit a resume/CV online to be considered
• Must be willing to work in New York, NY, or Universal City, CA
• Must have work authorization to work in the United States
• Must be 18 years or older
• Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program

Desired Characteristics
• Previous experience driving outcomes to improve video quality and customer experience
• Knowledge of video and content technology including production work streams, content management systems, and digital asset management
• Experience in developing mobile, web, and/or living room products for consumers
• Experience in defining and executing A/B and multi-variate tests across platforms
• Extremely detail oriented and organized
• Understanding of data capture and analysis tools including Adobe Heartbeat, Comscore, Nielsen, Conviva and/or Amplitude
• Basic understanding of digital ad insertion and ad measurement (e.g. ad beacons, IAB Open Measurement, Comscore VCE or Nielsen DAR)
• Curious in nature and able to balance what the data says with what your gut tells you

Jobcode: Reference SBJ-rjqmwe-18-222-184-162-42 in your application.