Systems Engineer

Job Description

Responsibilities
The NBCUniversal station in Chicago, broadcasting from the iconic Chicago NBC Tower, is a top three market station that operates the NBC (Local), Telemundo and the NBCSports (Chicago Bulls/Blackhawks/White Sox) Channels. This facility is undergoing transformational updates to become a state-of-the-art technology focused broadcast center.
NBC Chi is looking for a systems engineer with broadcast exposure to join a dynamic team that supports content creation and distribution across multiple television, internet, mobile and OTT platforms.

We need a seasoned IT Systems or Broadcast Engineer to support the local media sector and live production systems. Using your skills in IP, with video, servers and content management systems, you will play a key role in project management as the station transitions to 2110

Job Responsibilities:
• Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to define project requirements and create systems that creatively solve business challenges or implement new processes.
• Manage systems, documentation, develop best practices and implement new technologies & deliver projects on time & within budget.
• Design, implement, manage and support complex broadcast and IT systems over their complete life cycles.
• Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
• Provide advanced troubleshooting & support for systems, infrastructure and applications, including root cause analysis.
• Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution / transmission systems and other workflow tools.
• Evaluate, test and install upgrades to all platform operating systems, applications, and hardware
• Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
• Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software or automation
• Participate in the testing new technology and make recommendations to Management on needed resources, feasibility, budget and timing requirements for inclusion in strategic plan.
• Develop and maintain system documentation for operational and troubleshooting purposes.
• Work with operations teams to ensure SOP's & documentation are written and up to date
• Promote the use of key documentation processes and the transfer of knowledge within the Engineering team
• Provide expertise for Technical Support Engineers
• Drive and maintain technical standards
• Produce work that is consistently professional, reliable and detail oriented.
• Other duties as deemed necessary

Qualifications/Requirements
• Bachelor's degree in Computer Science, Broadcast IT, Systems Engineering or similar with 5+ years' experience preferred. Equivalent experience considered.
• Experience in a similar role with an ISP, media company, systems integrator or other relevant industry.

Eligibility Requirements:
• Must be willing to work in Chicago, IL.
• Willingness to travel and work outside standard hours, and on weekends with short notice
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Ability to lift and carry 50+ pounds of gear
• Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program
• Must be fully vaccinated against COVID-19 at the commencement of employment or must undergo regular COVID-19 testing if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics
• Experience in supporting large scale systems to support business needs
• Experience supporting a major market or network News operation
• Knowledge of IT routers, switches, firewalls, and port management applications
• Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards.
• Hands on experience with support of non-linear edit systems
• Demonstrated knowledge of media over managed IP networks and protocols.
• Knowledge and experience with hardware virtualization
• Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar.
• Knowledge of distribution systems including RF, streaming and satellite.
• Knowledge of newsgathering and communications systems
• Strong ability to read and generate system documentation (Visio, CAD).
• Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations.
• Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff.
• Must be able to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure.
• Knowledge of standard engineering processes such as change control and agile development concepts.
• Must be keen to learn and develop new skills

• Ability to work on own initiative
• Excellent organization, collaboration and communication skills.
• Must possess strong multitasking skills and the ability to prioritize tasks

Jobcode: Reference SBJ-g41vvz-18-219-236-62-42 in your application.