Payroll Ops Analyst

Job Description

Responsibilities:
• Effective organization and planning skills
• Ability to interpret and analyze pay rules maintained in the Time and Attendance and Payroll systems
• Must be detailed oriented
• Commitment to customer service and ability to work in team-oriented environment
• Strong interpersonal, analytical, prioritization and communication skills
• Resolve tickets coming into the payroll queue from Zendesk
• Manage email communications submitted to the payroll operations team
• Research and manage all cases sent to NBCUniversal ADP Payroll Operations
• Analyze payroll inconsistencies to determine root cause and solutions
• Work with cross functional counterparts to understand and resolve issues
• Provide payroll operational subject matter expertise to resolve employee issues
• Proactively communicate and collaborate with process partners and/or other points of escalation to provide research and information to resolve an issue
• Identify opportunities to better manage the quality and efficiency of the offshore payroll tea
• UAT Participation to test any upgrades, ASR's, and/or new implementations before they go to the production database to ensure everything is working properly

Accountabilities:
• Meet payroll operational and project benchmarks and deadlines
• Ensure legislative or contractual payroll compliance
• Work with Time & Attendance Operations and other teams to meet payroll processing deadlines
• Provide timely support and respond to questions from other departments
• Adherence to Comcast NBCUniversal policies and standards

Qualifications

Basic Requirements:
• Bachelor's Degree or equivalent related experience; Certified Payroll Professional designation a plus
• Minimum 3 years of experience within payroll departments in providing support for payroll, internal/external audits, issue resolution, and research of payroll items in general

​​​​​​​Desired Characteristics:
• Understanding of payroll practices and time and attendance administration
• Specialized knowledge of payroll reporting, principles, practices, and procedures
• Strong interpersonal, analytical, prioritization and communication skills
• Commitment to customer service and ability to work in team-oriented environment
• Knowledge of FLSA and Wage & Hour laws
• Able to interpret the Union Contracts
• Work well in a team environment
• Must be detailed oriented
• Excellent organizational and time management skills
• Able to maintain confidential information

Additional Requirements:
• Must be willing to work in Universal City, CA
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-r70zq6-3-139-70-131-42 in your application.