Full Time Job

Payment Operations Analyst


Minneapolis, MN 11-05-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
• Provide support for daily payment operations, ensuring 100% accuracy
• Research and partner with our customer support team to resolve customer inquiries related to payments
• Seek out opportunities to automate or simplify complex processes
• Ensure payment and transaction processes work as intended
• Identify payment and transaction problems and patterns via available tools
• Identify and take ownership of errors and patterns in calculations, data and related issues
• Review and analyze accounts to be able to make appropriate decisions as it relates to Rick Management
• Keep internal self-help documentation up to date
• Generate new ideas and suggestions for continuous improvement of systems, processes and procedures to enhance the customer payment experience
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary to meet organizational goals.

• Bachelor's degree
• 2+ years experience at a high-growth tech company
• Detail-oriented and puts a high value on accuracy
• Self-starter with an extremely strong work ethic
• A team player who is able to work on a variety of projects simultaneously
• Proficiently uses Excel to create spreadsheets, models, and reports
• Strong problem-solving skills
• Motivated to work on a cross-functional team in a fast-paced environment

Additional Job Requirements
(note job #: )
• Must be willing to work in Minneapolis, MN
• Willingness to travel and work overtime, and on weekends with short notice (if applicable)

Desired Characteristics

Desired Qualifications
• 2+ years of payments industry experience
• Strong understanding of economic, legal, regulatory, and technical factors shaping payments services
• Experience with implementing process efficiencies across departments

Jobcode: Reference SBJ-r0m361-52-90-49-108-42 in your application.